Security Liaison Supervisor — On-Site Ops Lead

Securitas Security Services USA, Inc.; Lincolnshire (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401K

Life, AD&D, & Disability Insurance

Telemedicine

Paid Time Off, Free Uniforms, Paid培训,&

Weekly Pay

Employee Assistance Program

DailyPay Access Program

Discounts on childcare, pet care, and

Job summary

Securitas Security Services USA, Inc. is seeking a Security Liaison Supervisor in Waukegan, IL. The role supervises on-site security staff, ensures adherence to post orders, and maintains high customer service standards.

You will manage schedules, inspect posts, respond to incidents, and coach officers. The position requires strong leadership, communication, and organizational abilities, with a commitment to safety and security.

Qualifications

• Must have strong leadership and customer service skills.
• Must have excellent communication, reporting and organizational skills.
• Experience in supervising security officers or reception personnel is preferred.
• Advanced computer/technology skills are required.
• Must participate in pre-employment screening including drug screen and background check.

Responsibilities

• Supervise and support a team of security officers on site.
• Ensure all officers follow post orders and Securitas protocols.
• Communicate routine site visits to evaluate employee performance, operational effectiveness, and compliance with established procedures.
• Develop, maintain, and update employee schedules to ensure staffing at all locations.
• Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
• Respond to incidents and manage emergencies effectively.
• Train new officers and provide ongoing coaching and feedback.
• Assist in submission of payroll and personnel information.
• Maintain detailed reports and daily activity logs.

Skills

Leadership

Customer service

Communication

Organization

Training programs

Conflict resolution

Timekeeping

Education

High school diploma or GED

Tools

Computer skills

Job description

Securitas Security Services USA, Inc. is seeking a Security Liaison Supervisor in Waukegan, IL. The role supervises on-site security staff, ensures adherence to post orders, and maintains high customer service standards.

You will manage schedules, inspect posts, respond to incidents, and coach officers. The position requires strong leadership, communication, and organizational abilities, with a commitment to safety and security.