Security Operations Supervisor - On-site Lead

Securitas Inc.; Park City (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401K

Life, AD&D, & Disability Insurance

Telemedicine

Paid Time Off

Free Uniforms

Paid Training

Weekly Pay

Employee Assistance Program

DailyPay Access

Discounts on various services

Job summary

Securitas Inc. seeks a Security Liaison Supervisor to lead on-site security operations in a full-time role in Waukegan, IL. The position emphasizes staff supervision, adherence to post orders, and effective incident management.

The ideal candidate has leadership, customer service excellence, and strong organizational skills, with experience in security or related roles. Competitive wage and benefits accompany the role.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Experience supervising security officers, reception personnel, or customer service teams preferred.
• Prior law enforcement or military experience a plus.
• Advanced computer/technology skills needed.
• Excellent customer service and team leadership skills required.

Responsibilities

• Supervise and support a team of security officers on site.
• Ensure all officers follow post orders and Securitas protocols.
• Communicate routine site visits to evaluate employee performance, operational effectiveness, and compliance with procedures.
• Develop and update employee schedules to ensure staffing at all locations.
• Inspect posts and meet with staff to outline tasks and responsibilities.
• Respond to incidents and manage emergency situations.
• Train new officers and provide ongoing coaching and feedback.
• Assist in submission of payroll and personnel information.

Skills

Leadership

Customer service

Communication

Organization

Supervising security officers

Scheduling

Training

Timekeeping

Conflict resolution

Education

High school diploma or GED

Tools

Computer skills

Job description

Securitas Inc. seeks a Security Liaison Supervisor to lead on-site security operations in a full-time role in Waukegan, IL. The position emphasizes staff supervision, adherence to post orders, and effective incident management.

The ideal candidate has leadership, customer service excellence, and strong organizational skills, with experience in security or related roles. Competitive wage and benefits accompany the role.