Security Liaison Supervisor — Day Shift

Securitas Inc.; Mettawa (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401K

Life, AD&D, & Disability Insurance

Paid Time Off

Weekly Pay

DailyPay Access

Uniforms provided

Job summary

Securitas USA is seeking a Security Liaison Supervisor in Waukegan, IL. This full-time role leads a team of security officers, ensuring adherence to post orders, procedures, and high service standards.

The ideal candidate combines strong leadership with exceptional communication and organizational skills, and is prepared to participate in pre-employment screening. Competitive hourly wage and comprehensive benefits are offered.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED required.
• Experience supervising security officers, reception personnel, or customer service teams preferred.
• Prior law enforcement or military experience a plus.
• Strong communication, reporting, and organization skills.
• Experience managing staffing schedules, attendance, and timekeeping.
• Excellent customer service and team leadership skills.
• Ability to develop training programs, conduct performance evaluations, and implement operational improvements.
• Interact with a wide range of individuals in a professional manner.
• Strong conflict resolution and de-escalation skills for a safe on-site environment.
• Willing to participate in pre-employment screening including drug screen and background check.

Responsibilities

• Supervise and support a team of security officers on site.
• Ensure all officers follow post orders and Securitas protocols.
• Communicate routine site visits to evaluate performance, effectiveness and compliance.
• Develop and update employee schedules to ensure proper site coverage at all locations.
• Inspect posts and meet with subordinates to outline tasks and responsibilities.
• Respond to incidents and manage emergencies effectively.
• Train new officers and provide ongoing coaching and feedback.
• Assist in payroll and personnel information submission.
• Maintain detailed reports, incident documentation, and daily logs.

Skills

Leadership

Customer service

Communication

Organization

Timekeeping

Education

High school diploma or GED

Tools

Computer skills

Job description

Securitas USA is seeking a Security Liaison Supervisor in Waukegan, IL. This full-time role leads a team of security officers, ensuring adherence to post orders, procedures, and high service standards.

The ideal candidate combines strong leadership with exceptional communication and organizational skills, and is prepared to participate in pre-employment screening. Competitive hourly wage and comprehensive benefits are offered.