Security Operations Technician: SOC Analyst for SaaS Security

Epic; Lincoln (NE); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Epic is seeking a Security Operations Technician for our Hosting team on site in Madison, WI. You will join a SOC focused on protecting Epic's SaaS infrastructure for major healthcare clients, identifying events and coordinating cross-team investigations.

You’ll analyze threats, propose long-term improvements, and stay informed about emerging security risks to implement effective countermeasures. Relocation assistance is provided.

Qualifications

• Familiarity with enterprise firewalls, IDS/IPS, VPNs, DLP is required.
• Experience with log analysis, monitoring, and auditing in a SOC environment.
• Knowledge of SIEM, MFA, and ITIL processes is a plus.

Responsibilities

• Identify security events in Epic Hosting environment and coordinate investigations across teams.
• Propose and implement long-term security process improvements rather than quick fixes.
• Stay current on emerging threats and recommend information security solutions.
• Maintain confidentiality, integrity, and availability of Epic Hosting systems.
• Escalate potential security incidents with relevant information and guidance.
• Follow policies and procedures and escalate when not followed.

Skills

Firewalls

IDS/IPS

VPN concepts

Log analysis

Scripting: PowerShell

SIEM familiarity

MFA concepts

ITIL familiarity

Access management / AD

Tools

SIEM tools

Active Directory

Job description

Epic is seeking a Security Operations Technician for our Hosting team on site in Madison, WI. You will join a SOC focused on protecting Epic's SaaS infrastructure for major healthcare clients, identifying events and coordinating cross-team investigations.

You’ll analyze threats, propose long-term improvements, and stay informed about emerging security risks to implement effective countermeasures. Relocation assistance is provided.