Security Operations Supervisor: Lead Team & Site Safety

Securitas Inc.; Highwood (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401K

Life, AD&D, & Disability Insurance

Telemedicine

Paid Time Off

Uniforms provided

Training and Weekly Pay

Employee Assistance Program

DailyPay Access

Discounts on childcare and more

Job summary

Securitas USA is seeking a Security Liaison Supervisor to lead on-site security operations in Illinois. This full-time role involves supervising officers, ensuring post orders are followed, and delivering professional security services while upholding company standards.

The ideal candidate will have leadership, excellent communication, scheduling, and timekeeping skills, plus experience in security or customer service. Pre-employment screening is required.

Qualifications

• Minimum 18 years old.
• High school diploma or GED required.
• Experience supervising security officers or customer service teams preferred.
• Strong communication and organization skills.
• Experience managing staffing schedules and timekeeping.
• Excellent customer service and team leadership skills.

Responsibilities

• Supervise and support a team of security officers on site.
• Ensure all officers follow post orders and Securitas protocols.
• Communicate routine site visits to evaluate employee performance, operational effectiveness, and compliance with established procedures.
• Develop, maintain, and update employee schedules to ensure appropriate staffing at all assigned locations, and ensure proper site coverage at all times.
• Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
• Respond to incidents and manage emergency situations effectively.
• Train new officers and provide ongoing coaching and feedback.
• Assist in the submission of payroll and personnel information to the company as designated.
• Maintain detailed reports, incident documentation, and daily activity logs.

Skills

Leadership

Customer Service

Communication

Scheduling

Timekeeping

Computer Skills

Conflict Resolution

Education

High school diploma or GED

Tools

MS Office

Job description

Securitas USA is seeking a Security Liaison Supervisor to lead on-site security operations in Illinois. This full-time role involves supervising officers, ensuring post orders are followed, and delivering professional security services while upholding company standards.

The ideal candidate will have leadership, excellent communication, scheduling, and timekeeping skills, plus experience in security or customer service. Pre-employment screening is required.