Security Operations Manager – Multi-Site Leader

SMI Security Management Innovations; Miami, Fort Lauderdale (FL, FL); On-site; USD 70,000 - 95,000; Full time

Job summary

SMI Security Management Innovations is seeking an Operations Manager for an on-site role in the Miami–Fort Lauderdale Area. You will oversee daily security operations, supervise personnel, and ensure adherence to policies while maintaining high service standards across client sites.

The role requires strong leadership, project management, and risk management skills, with a focus on incident response, reporting, and cross-site optimization.

Qualifications

• Experience in operations management within security environments is required.
• Strong leadership, scheduling, and client-facing skills are essential.
• Proficient in planning, execution, and performance tracking to meet standards.

Responsibilities

• Oversee daily security operations at client sites.
• Schedule and supervise security personnel efficiently.
• Ensure adherence to company policies and high service standards.
• Coordinate with clients to understand security needs and compliance.
• Implement project management best practices across sites.
• Monitor performance metrics and contractual compliance.
• Lead incident response procedures and risk assessments.
• Drive continuous improvement in processes and staffing.

Skills

Team leadership

Staff supervision

Workforce scheduling

Project management

SOP development

Risk management

Client relations

Communication

Incident reporting

On-site readiness

Education

Bachelor's degree (preferred)

Job description

SMI Security Management Innovations is seeking an Operations Manager for an on-site role in the Miami–Fort Lauderdale Area. You will oversee daily security operations, supervise personnel, and ensure adherence to policies while maintaining high service standards across client sites.

The role requires strong leadership, project management, and risk management skills, with a focus on incident response, reporting, and cross-site optimization.