Security Operations Leader - 24/7 Client-Focused

Harvard Protection Services, LLC; New York (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services in the United States seeks a Security Operations Manager to lead a portfolio of client accounts, ensuring service quality, compliance, and operational excellence while supervising staff across shifts.

The role emphasizes hands-on leadership, incident response, 24/7 availability, training, and collaboration with law enforcement, IT, and business development to deliver best-in-class security services.

Qualifications

• Possession of state or municipality security officer licenses.
• 3–5 years of civilian law enforcement experience or private security management.
• Strong interpersonal and communication skills; able to lead in a fast-paced environment.

Responsibilities

• Lead by example in a hands-on leadership role with staff and clients.
• Oversee day-to-day security operations, scheduling, and incident reporting.
• Respond to emergencies, coordinate action plans, and ensure 24/7 readiness.
• Prepare weekly, bi-weekly, and monthly management reports.
• Foster relationships with law enforcement and clients.

Skills

Security leadership

Staff supervision

Communication

Time management

Regulatory knowledge

Education

Criminal Justice degree

Advanced degree

Tools

Microsoft Office

Scheduling systems

Job description

Harvard Protection Services in the United States seeks a Security Operations Manager to lead a portfolio of client accounts, ensuring service quality, compliance, and operational excellence while supervising staff across shifts.

The role emphasizes hands-on leadership, incident response, 24/7 availability, training, and collaboration with law enforcement, IT, and business development to deliver best-in-class security services.