Site Account Manager - Security Leadership (Day Shift)

Harvard Protection Services; New York (NY); On-site; USD 40,000 - 57,000; Full time

Job summary

Harvard Protection Services is seeking an experienced Account Manager to lead and deliver professional security and life safety services for our client accounts.

You will supervise security personnel, manage scheduling, trainings, and incident reporting, and ensure compliance with contractual requirements. This role demands strong communication, leadership, and operational excellence in a fast-paced environment.

Qualifications

• State or municipality mandated security officer licenses
• Candidates should possess some of the following verifiable experiences;
• Advanced education degree
• Criminal Justice degree or law enforcement related degree
• 3-5 years civilian law enforcement, or private or corporate security experience or military experience with a favorable discharge
• Must have a security guard license or be able to obtain one within an acceptable period
• Strong interpersonal communication skills
• Excellent time management skills and the ability to prioritize and problem solve
• Good computer skills including Microsoft Office
• Additional knowledge within a computerized scheduling operating system is helpful

Responsibilities

• Lead security personnel to meet contract requirements and customer expectations
• Manage scheduling, overtime, daily logs, and incident reports
• Monitor staff performance, conduct evaluations, disciplinary actions
• Maintain timekeeping records and prepare reports
• Oversee emergency response and business continuity coordination
• Coordinate with local, state, and federal law enforcement as needed

Skills

Interpersonal communication

Time management

Problem solving

Microsoft Office

Scheduling software

Education

Advanced education degree

Criminal Justice or law enforcement degree

Military experience with discharge

Tools

Scheduling software

Microsoft Office

Job description

Harvard Protection Services is seeking an experienced Account Manager to lead and deliver professional security and life safety services for our client accounts.

You will supervise security personnel, manage scheduling, trainings, and incident reporting, and ensure compliance with contractual requirements. This role demands strong communication, leadership, and operational excellence in a fast-paced environment.