On-Site Security Team Lead - Customer-Focused Leadership

Harvard Protection Services; Norristown (Montgomery County); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Zusammenfassung

Harvard Protection Services seeks a Security Supervisor to lead security personnel, deliver professional, customer-focused life safety services, and ensure compliance with contract requirements. The role emphasizes proactive leadership, staff development, and a strong presence on site.

Responsibilities include scheduling, incident reporting, policy enforcement, and collaboration with clients to maintain a safe environment.

Qualifikationen

• State or municipality mandated security officer licenses
• Minimum High School Diploma, GED or the equivalent
• Verifiable and successful supervisory and advanced education and/or certifications preferred
• Previous contract security, law enforcement, military, customer service experience is helpful
• Must have reliable means of communication and transportation
• Must have a security guard license or be able to obtain one within an acceptable period
• Strong interpersonal communication skills
• Write routine correspondence, to include log entries, incident and reporting
• Ability to work in a fast paced, customer service environment
• Good time management skills and the ability to prioritize and problem solve
• Ability to work independently and in a team environment
• Excellent computer skills including Microsoft Office

Aufgaben

• A true example in Leadership
• Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
• Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
• Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision
• Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Answer all phones in a professional manner
• Know the facility / building policies and procedures, lead and enforce them within positions limits
• Follow and coordinate established emergency response, action planning and procedures
• Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
• Prepare reports on accidents, incidents, and suspicious activities, as required
• The essential duties and responsibilities may differ by customer location assigned

Kenntnisse

Leadership

Interpersonal skills

Time management

Teamwork

Adaptability

Supervisory experience

Written communication

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Harvard Protection Services seeks a Security Supervisor to lead security personnel, deliver professional, customer-focused life safety services, and ensure compliance with contract requirements. The role emphasizes proactive leadership, staff development, and a strong presence on site.

Responsibilities include scheduling, incident reporting, policy enforcement, and collaboration with clients to maintain a safe environment.