Security Operations Lead — 2nd Shift (Seattle)

Securitas USA; Seattle (WA); On-site; USD 74,000 - 91,000; Full time

Benefits offered by this job

Medical insurance

PTO & paid time off

Weekly pay (DailyPay)

401K options

Paid family leave

Referral program

Telemedicine

Staff discounts

Uniforms & training

Employee assistance program

Job summary

Securitas USA in Seattle is seeking a Security Operations Manager to lead a swing-shift guarding operation and ensure high service levels for key clients.

You will supervise officers and staff, coordinate training and development, and maintain payroll and reporting accuracy. Strong leadership, communication, and customer-service skills are essential in a fast-paced security environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED required; college degree or 2+ years of management experience preferred.
• Strong communication, reliability, and work ethic.
• Customer service background preferred.
• Proficient in basic computer use; strong planning and leadership skills.

Responsibilities

• Manage a shift and oversee guarding operations at multiple sites.
• Meet with line management or client representatives for updates and issue resolution.
• Ensure service levels meet client expectations through regular client contact.
• Coordinate orientation, training, development and retention of staff.
• Maintain payroll records and other employee information; review reports for accuracy.
• Coordinate scheduling, staffing, equipment, and related matters for smooth service delivery.
• Provide input to company initiatives; perform related duties as needed.

Skills

Leadership

Communication

Customer service

Planning & scheduling

Tech proficiency

Reliability & work ethic

Education

High school diploma or GED

College degree

Job description

Securitas USA in Seattle is seeking a Security Operations Manager to lead a swing-shift guarding operation and ensure high service levels for key clients.

You will supervise officers and staff, coordinate training and development, and maintain payroll and reporting accuracy. Strong leadership, communication, and customer-service skills are essential in a fast-paced security environment.