Security Operations Lead — Seattle Swing Shift

Securitas, Inc.; Seattle (WA); On-site; USD 74,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K plan

Paid time off

Family leave

Weekly pay

Telemedicine

Staff discounts

Uniforms provided

Training

Job summary

Securitas, Inc. is seeking a Security Operations Manager in Seattle, WA. The role involves leading guarding operations, coordinating with clients and management, and ensuring service quality on a swing shift (2pm-10:45pm). The position offers comprehensive benefits and competitive pay.

The ideal candidate will have strong leadership, customer service, and communication skills, plus experience building high-performing teams and adhering to company values such as integrity and vigilance.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• College degree OR 2+ years of professional management experience.
• Strong communication skills, both written and verbal.
• Conflict resolution and de-escalation skills a plus.
• Customer service background preferred.
• Proficient in basic computer and technology use.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites.
• Meet with line management or client representatives for status updates.
• Ensure service expectations are met through regular client contact.
• Coordinate orientation, training, development, and retention of staff.
• Maintain payroll records and submit accurate reports.
• Coordinate scheduling, staffing, equipment, and record keeping for service delivery.
• Contribute input to company initiatives.
• Perform similar tasks as required for the office.

Skills

Leadership

Team management

Customer service

Communication

Planning & organizing

Problem solving

Education

High school diploma or GED

College degree or 2+ years management experience

Job description

Securitas, Inc. is seeking a Security Operations Manager in Seattle, WA. The role involves leading guarding operations, coordinating with clients and management, and ensuring service quality on a swing shift (2pm-10:45pm). The position offers comprehensive benefits and competitive pay.

The ideal candidate will have strong leadership, customer service, and communication skills, plus experience building high-performing teams and adhering to company values such as integrity and vigilance.