Security Shift Lead - Team Coaching & Operations

Securitas Security Services USA, Inc.; Center Square (PA); On-site; USD 25,000 - 35,000; Full time

Job summary

Securitas USA is seeking a Security Supervisor to manage security staff at client sites, ensuring Post Orders are followed, rounds completed, and reports filed while maintaining strong client service and safety standards.

You will coach, train, and evaluate Officers, coordinate coverage, and partner with management to uphold policies and state/federal requirements. Overtime may be required.

Qualifications

• High School Diploma or GED and 2 years of related experience, or an equivalent combination of education and experience.
• Minimum 2 years of experience in retail preferred.

Responsibilities

• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that rounds are completed, and that required reports are filed.
• Coaches and disciplines personnel; meets with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other personnel; reviews post orders and assignments with subordinates.
• Assists in payroll and personnel information submission; ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports; inspects posts and outlines tasks for subordinates.
• Meets client representatives to provide assurance that security requirements are met and to deliver quality customer service.

Skills

Security leadership

Supervision

Coaching

Training

Customer service

Communication

Report writing

Education

High School Diploma or GED

Job description

Securitas USA is seeking a Security Supervisor to manage security staff at client sites, ensuring Post Orders are followed, rounds completed, and reports filed while maintaining strong client service and safety standards.

You will coach, train, and evaluate Officers, coordinate coverage, and partner with management to uphold policies and state/federal requirements. Overtime may be required.