Security Operations Engineer II

Jobtailor; Iowa (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Security Systems Specialist in the United States to maintain IP CCTV and access control systems, and to design and integrate security solutions for enterprise environments.

The role requires hands-on experience with Genetec, Prowatch, and Lenel, plus strong troubleshooting, project coordination, and ability to work independently under pressure. Some travel to other sites is expected.

Qualifications

• Minimum of three years’ experience maintaining enterprise-level IP-based CCTV systems and NVR appliances/Software such as Genetec.
• Minimum of three years’ experience maintaining enterprise-level Access Control systems (Prowatch or Lenel).
• Minimum three years’ experience in CCTV/Access Control design, integration, and operation.

Responsibilities

• Maintain positive relationships and communications with staff and executive management.
• Translate business requirements into technical specifications.
• Accurately estimate work effort for all technical deliverables.
• Identify alternative solutions at component and architectural levels.
• Coordinate and manage day-to-day support activities with various groups.
• Collaborate with maintenance personnel, project managers, engineers, and contractors.
• Participate in on-call duty and provide off-hours emergency support as needed.
• Review and assist with construction and installation of remote systems and expansion of existing systems.
• Lead maintenance and modification of applications and security systems for efficient operation.
• Develop enterprise security designs with Property Development, Solutions, and Facilities based on the Basis of Design.

Skills

IP CCTV systems

Access Control systems

CCTV system design

System integration

Troubleshooting

Teamwork

Tools

Genetec

Prowatch

Lenel

Job description

Responsibilities

• Maintain positive relationships and communication with staff and executive level management.
• Translate business requirements into functional and technical specifications.
• Accurately estimate the work effort associated with all technical deliverables.
• Identify alternative solutions at both the component and architectural level.
• Coordinate and manage day-to-day support activities with personnel from different groups with minimal supervision.
• Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors.
• Participate in on-call duty, including providing off-hour emergency support as necessary.
• Review and assist with construction and installation of remote systems and expansion of existing systems.
• Lead maintenance and modification of applications and security systems to facilitate more efficient operation.
• Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design.

Requirements

• Minimum of three years’ experience maintaining enterprise-level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems.
• Minimum of three years’ experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems.
• Minimum of three years’ experience designing CCTV, Access Control system integration and operation.
• US Citizenship for this position is required by law due to federal customer contracts.
• Hands‑on knowledge of Prowatch, Lenel, and Genetec systems.
• Excellent analytical and troubleshooting skills.
• Strong organization, multi‑tasking, prioritizing, and teamwork skills.
• Ability to work quickly and independently in high‑stress situations or environments.
• Some travel to other sites required.
• Ability to read, interpret, and produce engineering documents including Control Drawings, Sequence of Operations, Bill of Materials, Graphical User Interface requirements, and Functional Specifications.