Security Technology Specialist

NextGenEnergyJobs; Massachusetts; On-site; USD 90,000 - 130,000; Full time

Job summary

NextGenEnergyJobs seeks a seasoned Security Systems Administrator to lead Genetec Security Center administration (Omnicast VMS and Synergis ACS). The role includes configuring access control hardware, IP camera systems, and comprehensive documentation and audits across multiple facilities.

You will manage system deployments, upgrades, and vendor coordination, while troubleshooting complex issues and maintaining health dashboards.

Qualifications

• High school diploma or equivalent.
• Associate’s or Bachelor’s degree in Information Technology, Security Management, Computer Science, or related field preferred.
• 5+ years of hands-on experience with physical security systems in a corporate or industrial environment.
• Genetec Security Center experience required — Genetec Certified Technician (GCT) or Genetec Certified Professional (GCP) required, or must obtain within 6 months of hire.
• Experience with IP camera systems, access control hardware (HID, Allegion, or equivalent), and physical security networking fundamentals.
• Proven ability to manage technology projects from planning through commissioning and documentation.
• Ability to troubleshoot and resolve complex system issues independently with minimal supervision.
• Proficiency in Genetec Security Center administration and Config tool — deep working knowledge of Synergis ACS and Omnicast VMS modules.
• Strong hardware troubleshooting skills; ability to diagnose and resolve IP camera, controller, and card reader failures.
• Ability to read and interpret network diagrams, wiring schematics, and hardware documentation.
• Strong attention to detail and commitment to accurate system documentation and record-keeping.
• Ability to manage multiple concurrent projects and prioritize independently.

Responsibilities

• Serve as primary administrator and subject matter expert for Genetec Security Center (Omnicast VMS and Synergis ACS modules).
• Configure, maintain, and optimize access control hardware including door controllers, card readers, panels, and credentials.
• Configure and maintain IP camera systems; manage video storage, retention policies, and camera health monitoring.
• Execute access control changes: cardholder management, access level assignments, schedule configurations, and area definitions.
• Perform software updates, patches, and firmware upgrades for the Genetec platform and associated hardware.
• Develop and maintain system documentation including network diagrams, hardware inventories, configuration records, and change logs.
• Conduct regular system audits to verify access control integrity, camera coverage, and alarm point accuracy.
• Troubleshoot system faults, alarms, and hardware failures; coordinate with Genetec support and vendors for advanced resolution.
• Lead and project manage security technology installations and system expansions, including new facilities and upgrades.
• Coordinate with third-party integrators and service vendors on installation projects, maintenance contracts, and service calls.
• Develop project scopes, timelines, and commissioning documentation for all system deployments.
• Manage and maintain the broader physical security technology stack including intrusion detection, intercoms, and visitor management systems.
• Support specification and procurement of new physical security hardware in partnership with the Sr. Manager, Physical Security.
• Monitor system health dashboards and respond to technology-related security alerts.
• Participate in on-call rotation for critical system outages or security technology failures.

Skills

Genetec Security Center

Security systems administration

IP camera systems

Access control hardware

Project management

Troubleshooting

Documentation

Vendor coordination

Education

Bachelor's degree in IT or related field

Associate’s degree acceptable

Tools

Genetec Config Tool

Genetec Security Center

Synergis ACS

Omnicast VMS

Job description

• Serve as primary administrator and subject matter expert for Genetec Security Center (Omnicast VMS and Synergis ACS modules)
• Configure, maintain, and optimize access control hardware including door controllers, card readers, panels, and credentials
• Configure and maintain IP camera systems; manage video storage, retention policies, and camera health monitoring
• Execute access control changes: cardholder management, access level assignments, schedule configurations, and area definitions
• Perform software updates, patches, and firmware upgrades for the Genetec platform and associated hardware
• Develop and maintain system documentation including network diagrams, hardware inventories, configuration records, and change logs
• Conduct regular system audits to verify access control integrity, camera coverage, and alarm point accuracy
• Troubleshoot system faults, alarms, and hardware failures; coordinate with Genetec support and vendors for advanced resolution
• Lead and project manage security technology installations and system expansions, including new facilities and upgrades
• Coordinate with third-party integrators and service vendors on installation projects, maintenance contracts, and service calls
• Develop project scopes, timelines, and commissioning documentation for all system deployments
• Manage and maintain the broader physical security technology stack including intrusion detection, intercoms, and visitor management systems
• Support specification and procurement of new physical security hardware in partnership with the Sr. Manager, Physical Security
• Monitor system health dashboards and respond to technology-related security alerts
• Participate in on-call rotation for critical system outages or security technology failures

Requirements

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in Information Technology, Security Management, Computer Science, or a related field preferred
• 5+ years of hands-on experience with physical security systems in a corporate or industrial environment
• Genetec Security Center experience required — Genetec Certified Technician (GCT) or Genetec Certified Professional (GCP) required, or must obtain within 6 months of hire
• Experience with IP camera systems, access control hardware (HID, Allegion, or equivalent), and physical security networking fundamentals
• Proven ability to manage technology projects from planning through commissioning and documentation
• Ability to troubleshoot and resolve complex system issues independently with minimal supervision
• Proficiency in Genetec Security Center administration and Config tool — deep working knowledge of Synergis ACS and Omnicast VMS modules
• Strong hardware troubleshooting skills; ability to diagnose and resolve IP camera, controller, and card reader failures
• Ability to read and interpret network diagrams, wiring schematics, and hardware documentation
• Strong attention to detail and commitment to accurate system documentation and record-keeping
• Ability to manage multiple concurrent projects and prioritize independently