Security Operations Center Specialist

Securitas US Business Unit; Seattle (WA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401K Options

Paid Time Off

Paid Family Leave

Weekly Pay

Referral Program

Telemedicine

Discounts

Uniforms & Training

Pet care discounts

Job summary

Securitas US Business Unit seeks a Security Operations Center (SOC) Specialist to join our Downtown Seattle team. This full-time on-site role operates 24/7, monitoring security systems and coordinating responses to incidents in a fast-paced environment.

The ideal candidate has 2+ years in security or customer service, strong computer skills, and the ability to assess risks and communicate with stakeholders. Seattle, WA location; wage posted at $28.90 per hour.

Qualifications

• 2+ years of professional experience in customer service or security.
• Intermediate to advanced computer/technology skills.
• Able to interact calmly with a wide range of individuals; conduct patrols.

Responsibilities

• Identify, assess, and monitor security risks to support decisions.
• Collaborate with cross-functional teams to implement security programs.
• Monitor and respond to alarms and security systems in the area.
• Respond to routine and emergency calls with clear direction during incidents.
• Escalate incidents to supervisor or leadership as needed.
• Maintain control room equipment logging and sign-out procedures.

Skills

Customer service

Security awareness

Computer skills

Patrol procedures

Education

High School Diploma or GED

Job description

Security Operations Center Specialist — Full Time

Location: Seattle, WA

Wage: $28.90/HR

Thinking about joining the Security Field?

At Securitas, on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, help safeguard people, property, and information.

We are looking for an experienced Security Operations Center (SOC) Specialist to join our team in Downtown Seattle. The SOC operates 24/7 using open-source material to find, research, and assess potential safety or security concerns to the client, employees, and community members.

What You Can Expect

• Continuously identify, assess, and monitor enterprise security risks, providing timely and actionable information to business leaders to support critical decision-making.
• Collaborate with cross-functional teams to develop and implement effective, best-in-class security programs and strategies.
• Monitor and respond to all security, communications, and fire/life safety systems and alarms within the designated area.
• Receive and respond to routine and emergency calls via phone, intercom, and two-way communication systems, providing clear direction and guidance during incidents.
• Coordinate and dispatch security rovers and patrols, receiving and assessing reports from field personnel.
• Document routine and critical incidents accurately using established reporting systems, logs, and shift reports.
• Assist in the response to major incidents impacting the client, including developing and refining protocols and crisis management practices.
• Escalate complaints, unusual activity, and critical events without delay to the Shift Supervisor, Account Manager, or Security Director.
• Maintain strict control and accurate logging of all Control Room equipment and keys, including sign-out and return tracking.
• Immediately report missing, damages, or inoperative equipment or systems (e.g., communications, alarms, CCTV) to management.
• Issue emergency notifications in accordance with site post orders.
• Provide recommendations to management for productivity improvements, cost reduction, physical security enhancements, and post order updates.

What We Offer

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

Basic Requirements

• Must be at least 18 years of age or older.
• High School Diploma, GED, OR ability to complete the GED program within 6 months.
• 2+ years of professional experience in customer service or security required.
• Intermediate to advanced computer / technology skills needed.
• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must be able to conduct patrols throughout shift.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

EOE/M/F/Vet/Disabilities