Security Operations Center Officer - Tech-Driven Patrol

Allied Universal; New York (NY); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Medical, dental, vision

Perks Program discounts

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Operations Center Officer in New York, NY. You will monitor and protect clients across industries, delivering reliable security and outstanding customer service.

This full-time role offers daytime shifts and a competitive hourly wage. Responsibilities include access control, incident response, patrols, and detailed reporting to site leadership.

Qualifications

• Minimum 1 year of security-related experience.
• Access control and badge experience preferred.
• Comfort using a computer or tablet preferred.
• Customer service experience preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check and drug screen in compliance with laws.
• Licensing requirements depend on state/local regulations.

Responsibilities

• Provide customer service to employees, visitors, and vendors while following site security procedures.
• Monitor access points, verify visitor credentials, log and assist with access-control procedures.
• Respond to incidents and alarms calmly and escalate as needed.
• Conduct regular unarmed patrols of offices and perimeter to deter incidents.
• Prepare clear reports and communicate observations to leadership and site contacts.

Skills

Security experience

Customer service

Access control

Computer literacy

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Allied Universal, North America’s leading security and facility services company, seeks a Security Operations Center Officer in New York, NY. You will monitor and protect clients across industries, delivering reliable security and outstanding customer service.

This full-time role offers daytime shifts and a competitive hourly wage. Responsibilities include access control, incident response, patrols, and detailed reporting to site leadership.