Security Operations Center Officer Tech Headquarters Patrol

Allied Universal; New York (NY); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Medical, dental, vision

Perks Program discounts

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Operations Center Officer in New York, NY. You will monitor and protect clients across industries, delivering reliable security and outstanding customer service.

This full-time role offers daytime shifts and a competitive hourly wage. Responsibilities include access control, incident response, patrols, and detailed reporting to site leadership.

Qualifications

• Minimum 1 year of security-related experience.
• Access control and badge experience preferred.
• Comfort using a computer or tablet preferred.
• Customer service experience preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check and drug screen in compliance with laws.
• Licensing requirements depend on state/local regulations.

Responsibilities

• Provide customer service to employees, visitors, and vendors while following site security procedures.
• Monitor access points, verify visitor credentials, log and assist with access-control procedures.
• Respond to incidents and alarms calmly and escalate as needed.
• Conduct regular unarmed patrols of offices and perimeter to deter incidents.
• Prepare clear reports and communicate observations to leadership and site contacts.

Skills

Security experience

Customer service

Access control

Computer literacy

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Operations Center Officer Tech Headquarters Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Unarmed Security Officer at a financial institution, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, support access control, and provide outstanding customer service. You will communicate professionally with employees and visitors while responding to security-related concerns. Join Allied Universal, where an agile, reliable, and innovative team puts people first and acts with integrity.

Position Type

Full Time

Pay Rate

$27.00 / Hour

Job Schedule

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

What You'll Do

• Provide customer service to employees, visitors, and vendors while carrying out site-specific security-related procedures, policies, and emergency response activities at a financial services location.
• Monitor access points, verify visitor credentials, maintain visitor logs, and assist with access-control procedures in accordance with site requirements.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random unarmed patrols of office areas, entrances, common spaces, and the surrounding perimeter to help deter unauthorized activity and identify unusual conditions.
• Prepare clear, accurate reports and communicate observations, incidents, and maintenance concerns to Allied Universal leadership and site contacts.

Minimum Requirements

• Have at least 1 year of security-related experience.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.