Security Officer, Wheeling Island Casino

Delaware North; Wheeling (WV); Sur place; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Résumé du poste

Delaware North is seeking full-time Security Officers to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Security Guard, you will help maintain a safe environment for guests and team members while upholding company standards.

You’ll work evenings, overnights and weekends with a focus on guest service, de-escalation, and reporting incidents. We offer weekly pay, benefits, and opportunities for training and career growth.

Qualifications

• High School Diploma or GED required.
• Experience in a fast-paced environment preferred.
• Ability to defuse difficult situations and handle guest issues professionally.

Responsabilités

• Ensure proper admittance by checking IDs to the gaming floor.
• Conduct cash escorts as required.
• Observe, report, and address procedural violations and illegal activity.
• Maintain crowd control as needed.
• Defuse guest profanity and resolve issues professionally.

Connaissances

Fast-paced environment

Deescalation

Professional demeanor

Guest service

Formation

High School Diploma or GED

Outils

Two-way radio

Description du poste

The opportunity

Delaware North is hiring full-time Security Officers to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Security Guard, you will ensure a safe and secure environment for our guests and team members. If you are looking for a role offering teamwork, excitement, and career growth.

Pay

$16.25 - $16.25 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Ensure that identification is checked for proper admittance to the gaming floor
• Conduct cash escorts as required
• Observe, handle, and report procedural violations and illegal activity
• Maintain crowd control as required
• Defuse guest profanity and handle issues or complaints professionally

More about you

• High School Diploma or GED
• Ability to work in a fast-paced environment
• Must be able to be licensed by State Gaming Commission
• Ability to defuse difficult and sometimes emotionally charged situations when handling guest issues or complaints
• Ability to maintain a professional and courteous demeanor at all times

Physical requirements

• Ability to stand and walk for extended periods of time
• Ability to communicate through two way radio
• Bending, stooping, lifting and carrying occasionally
• Vision sufficient to perform duties day or night
• Exposure to an occasionally smoky and loud environment

Shift details

Evenings
Overnight
Every weekend
8hr shift
Holidays

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.