Security Officer - Unarmed Patrol Customer Service

Allied Universal; Ashburn (VA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Unarmed Patrol Customer Service in Ashburn, VA. You will provide customer service while patrolling facilities, deter security issues, and uphold school policies with a visible presence for students, staff, and visitors.

The role is full time with a pay rate of $18.87 per hour, Monday through Friday morning shifts. This position emphasizes safety, communication, and a welcoming environment within a public education setting.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to students, staff, visitors, and community members by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Respond to incidents, student-related concerns, medical events, and critical situations in a calm, problem-solving manner while following established reporting procedures.
• Conduct regular and random unarmed patrols of school buildings, parking areas, athletic facilities, grounds, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity in accordance with school district policies, directing visitors and reporting unauthorized access or suspicious activity to appropriate personnel.
• Document observations, incidents, and policy violations accurately, and communicate relevant information with school administrators, law enforcement, and Allied Universal leadership as needed.

Skills

Customer service

Patrol operations

Emergency response

Communication

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Job Locations

US-VA-Ashburn

Category (Portal Searching)

Security Officer Level

Workdays Available

Monday, Tuesday, Wednesday, Thursday, Friday

Shifts Available

Morning

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Service in Ashburn, VA, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a public education location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for students, staff, and visitors. You will communicate professionally, respond to security-related concerns, and provide outstanding customer service. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.

Position Type: Full Time

Pay Rate: $18.87 / Hour

Job Schedule:

• Mon: 07:00 AM - 03:00 PM
• Tue: 07:00 AM - 03:00 PM
• Wed: 07:00 AM - 03:00 PM
• Thur: 07:00 AM - 03:00 PM
• Fri: 07:00 AM - 03:00 PM

What You'll Do:

Provide customer service to students, staff, visitors, and community members by carrying out security-related procedures, site‑specific policies, and appropriate emergency response activities.

• Respond to incidents, student‑related concerns, medical events, and critical situations in a calm, problem‑solving manner while following established reporting procedures.
• Conduct regular and random unarmed patrols of school buildings, parking areas, athletic facilities, grounds, and perimeter to help deter unauthorized activity and identify security‑related concerns.
• Monitor access points and visitor activity in accordance with school district policies, directing visitors and reporting unauthorized access or suspicious activity to appropriate personnel.
• Document observations, incidents, and policy violations accurately, and communicate relevant information with school administrators, law enforcement, and Allied Universal leadership as needed.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.