Security Officer Unarmed Patrol / Customer Liaison

Allied Universal; Pittsburgh (Allegheny County); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Retirement plan

Job summary

Allied Universal in Pittsburgh, PA is seeking a Security Officer Full Time Unarmed Patrol / Customer Support. You will protect clients across financial institutions and related facilities, perform routine patrols, maintain a visible presence, and foster a welcoming environment for employees and visitors.

The role emphasizes customer service, professional communication, and the use of a tablet or computer for daily tasks.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• A background check will be conducted as required by law.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and employees while carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
• Monitor access points, verify visitor credentials, and observe activity within and around the financial institution location in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random unarmed patrols of the business, exterior, parking areas, and perimeter to deter unauthorized activity and identify unusual conditions.
• Prepare accurate reports and maintain required logs related to incidents, patrols, visitor activity, and other security-related matters.

Skills

Customer service

Computer/tablet proficiency

Communication skills

Education

High School Diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol / Customer Support in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Unarmed Patrol Officer at a financial institution, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate professionally, and use computer or tablet tools as needed. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Full Time

Pay Rate: $22.75 / Hour

Job Schedule:

DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and employees while carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
• Monitor access points, verify visitor credentials, and observe activity within and around the financial institution location in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random unarmed patrols of the business, exterior, parking areas, and perimeter to help deter unauthorized activity and identify unusual conditions.
• Prepare accurate reports and maintain required logs related to incidents, patrols, visitor activity, and other security-related matters.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.