Security Officer Full-Time Customer Support

Allied Universal; Pittsburgh (Allegheny County); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer for full-time unarmed patrol in Pittsburgh, PA. You will protect clients across industries, maintaining a visible presence, supporting a welcoming environment, and delivering excellent customer service.

The role uses computer or tablet tools and requires compliance with security procedures. The position includes daytime and night shifts with a consistent schedule.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, and contractors at a financial institution by carrying out site-specific security procedures and policies.
• Respond to incidents, alarms, access concerns, and critical situations calmly and following established protocols.
• Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, and business perimeter to deter unauthorized activity and report concerns.
• Monitor access points and visitor activity, verify authorization, and maintain security logs and incident documentation.
• Support emergency response activities and communicate observations to site contacts and Allied Universal leadership.

Skills

Customer service

Computer literacy

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol / Customer Support in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Unarmed Patrol Officer at a financial institution, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and use computer or tablet tools as needed. Join Allied Universal’s agile, reliable team, where a caring culture, teamwork, innovation, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $22.75 / Hour

Job Schedule:

DayTimeTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and/or contractors at a financial institution by carrying out site-specific security-related procedures and policies.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established response protocols.
• Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, and the business perimeter to help deter unauthorized activity and report observed concerns.
• Monitor access points and visitor activity, verify authorization as required, and maintain accurate security-related logs and incident documentation.
• Support emergency response activities and communicate observations, incidents, and/or maintenance concerns to appropriate site contacts and Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.