Security Officer Full Time Unarmed Customer Assistance Patrol

Allied Universal; Pittsburgh (Allegheny County); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Officer for a full-time, unarmed customer assistance patrol in Pittsburgh, PA. You will serve clients at a financial institution, conduct routine patrols, monitor access, and document observations using tablet tools.

The role emphasizes strong customer service, clear communication, and adherence to site policies. Requirements include a high school diploma, 18+ years old, background check, and drug screening.

Qualifications

• Customer service experience preferred.
• Comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
• Conduct regular and random unarmed patrols of the facility, entrances, parking areas, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify credentials as directed, and report unusual conditions or policy violations to appropriate personnel.
• Complete accurate activity logs, incident reports, and other required documentation in accordance with Allied Universal and site requirements.

Skills

Customer service experience

Comfortable with computer/tablet

Education

High school diploma or equivalent

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Unarmed Customer Assistance Patrol in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Unarmed Patrol Officer at a financial institution, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and document observations using computer or tablet tools. Join Allied Universal's agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $20.25 / Hour

Job Schedule:

• Mon: 03:00 PM - 11:00 PM
• Tue: 03:00 PM - 11:00 PM
• Wed: 03:00 PM - 11:00 PM
• Thur: 03:00 PM - 11:00 PM
• Sun: 03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
• Conduct regular and random unarmed patrols of the facility, entrances, parking areas, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify credentials as directed, and report unusual conditions or policy violations to appropriate personnel.
• Complete accurate activity logs, incident reports, and other required documentation in accordance with Allied Universal and site requirements.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.