Security Officer Unarmed Patrol Customer Assistance

Allied Universal; Springfield (TN); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal® in Springfield, TN is seeking an Unarmed Security Officer to protect personnel, visitors, and assets at a manufacturing and industrial site. You will perform patrols, monitor access points, verify credentials, and respond to incidents while delivering friendly, professional service.

The role emphasizes customer service, teamwork, and integrity. A guard card/license and a high school diploma are preferred, and the schedule is full-time with consistent afternoon shifts.

Qualifications

• Possession of a guard card or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to personnel, visitors, and vendors by carrying out site‑specific security‑related procedures, policies, and emergency response activities within a manufacturing and industrial location.
• Conduct regular and random unarmed patrols of production areas, warehouses, loading docks, parking areas, and the facility perimeter to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and visitor activity, verify credentials as directed by site procedures, and maintain required access and incident documentation.
• Respond to incidents, alarms, and critical situations in a calm, problem‑solving manner, notifying appropriate site contacts and emergency personnel when needed.
• Report hazards, maintenance concerns, and security‑related incidents according to site procedures, while supporting a professional environment for employees and visitors.

Skills

Customer service

Patrol experience

Computer proficiency

Access control

Education

High school diploma or equivalent

Tools

Guard card or license

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Patrol Customer Assistance in Springfield, TN, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as an Unarmed Security Officer at a manufacturing and industrial location, where you will monitor assigned areas, conduct routine patrols, support access control, and help to deter security-related incidents. Deliver exceptional customer service and clear communication while contributing to a caring, reliable team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $18.93 / Hour

Job Schedule:

• Mon: 01:00 PM - 09:00 PM
• Tue: 01:00 PM - 09:00 PM
• Wed: 01:00 PM - 09:00 PM
• Thur: 01:00 PM - 09:00 PM
• Fri: 01:00 PM - 09:00 PM

What You'll Do:

• Provide customer service to personnel, visitors, and vendors by carrying out site‑specific security‑related procedures, policies, and emergency response activities within a manufacturing and industrial location.
• Conduct regular and random unarmed patrols of production areas, warehouses, loading docks, parking areas, and the facility perimeter to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and visitor activity, verify credentials as directed by site procedures, and maintain required access and incident documentation.
• Respond to incidents, alarms, and critical situations in a calm, problem‑solving manner, notifying appropriate site contacts and emergency personnel when needed.
• Report hazards, maintenance concerns, and security‑related incidents according to site procedures, while supporting a professional environment for employees and visitors.

Minimum Requirements:

• Possession of a guard card or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.