Security Officer, Swing PT

Cherokee Nation Entertainment; Mississippi; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Security Officer at a forward-thinking entertainment organization. This role is vital for ensuring the safety and security of guests and employees alike. You will be responsible for monitoring the property, responding to emergencies, and providing exceptional customer service. With a focus on safety, you will learn and apply defensive tactics while operating various equipment. If you have a passion for helping others and thrive in a fast-paced environment, this position offers the chance to make a real difference in a vibrant setting.

Qualifications

• One year of customer service experience required.
• High school diploma or equivalent is mandatory.

Responsibilities

• Patrol and monitor all areas of the property, ensuring safety.
• Act as a first responder in emergencies and provide excellent guest service.

Skills

Customer Service Experience

Defensive Tactics

Emergency Response

Computer Software Proficiency

Education

High School Diploma or Equivalent

Tools

Bicycle

Two-way Radios

Job description

POSITION SUMMARY:
Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed following departmental and property policies, practices, and procedures.

MINIMUM REQUIREMENTS:

• One (1) year of customer service experience.
• High School diploma or equivalent.

CERTIFICATIONS, LICENSES, AND REGISTRATIONS:

• Ability to obtain Gaming Registration.
• Valid Driver’s License.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to learn, demonstrate proficiency, and effectively use defensive tactics and handcuffing techniques.
• Ability to participate in all evacuation procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Ability to learn, demonstrate proficiency, and effectively use various computer software.
• Candidates will be required to satisfactorily pass a security officer academy training course.

WORKING CONDITIONS:

• Varies.
• Must be flexible if needed for occasional work outside of normal business hours.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
• Monitor alarm systems and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergencies.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Act as a dispatcher to relay information, messages, and/or emergencies to or from appropriate personnel using telephones or two-way radios.
• Render appropriate first aid to injured persons and follow the established protocol for reporting injuries.
• Assist in emergencies by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
• Maintain proficiency in the use of all assigned equipment.
• Perform all other duties as assigned.