Hotel Security Agent

The Wurzak Hotel Group; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Hotel Security Agent to ensure the safety and security of guests and staff at a premium property. This role involves conducting regular patrols, monitoring surveillance feeds, and responding promptly to emergencies. The ideal candidate will possess strong judgment, a commitment to integrity, and a proactive approach to maintaining a safe environment. Join a team that values professionalism and offers competitive benefits, including health insurance and paid time off, while contributing to the success of a luxury hotel experience.

Benefits

Competitive Salary

Paid Time Off

Medical, Dental, Vision Insurance

Robust Supplemental Insurance

Wellness Programs

Hotel and Travel Discounts

Generous Retirement/401k Benefits

Education and Professional Development

Qualifications

• High school education plus schooling in law enforcement or related field.
• One or more years of related experience preferred.

Responsibilities

• Conduct patrols of the property and ensure safety.
• Respond to security and emergency situations effectively.
• Write shift reports and document incidents.

Skills

Patrolling

Emergency Response

Incident Reporting

Surveillance Monitoring

Decision Making

Education

High School Diploma

Schooling in Law Enforcement

Job description

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The Wurzak Hotel Group provided pay range

This range is provided by The Wurzak Hotel Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Wurzak Hotel Group is looking for an experienced Security Officer to support the Security Department at our gorgeous property, HOME2 Suites Philadelphia Convention Center. This position will be responsible for patrolling the hotel and grounds. Respond to security and emergencies in safe and efficient compliance with policies and procedures, brand standards and federal, state and local regulations. Operates to the highest standards of honesty and integrity in all aspects of the position.

We are looking for someone with personality, experience, and drive to contribute to the continued success of this luxury property.

General Requirements

• Conducts patrols of the property, including interior and exterior areas.
• Ensures hotel property is secure and maintained safely.
• Monitors and responds to camera feeds.
• Responds to security and emergency situations.
• Completes shift reports and reports incidents to management.
• Conduct initial investigations.
• Ensures guest and employee safety with vigilance and responsiveness.
• Exercises good judgment and decision-making ability.
• May work independently.
• Perform special projects and other responsibilities as assigned.
• Consistent professional and positive attitude and actions when communicating with guests and associates.
• Ensure maintenance problems are promptly reported through proper channels.
• Comply with all company policies and procedures.
• Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
• Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
• Check with manager/supervisor before leaving work area for any reason.
• On time and at work when scheduled, and in proper uniform.
• Attend department meetings as scheduled.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
• Conduct bag checks on employees when they are done their shift.
• Any other tasks/duties as requested by management.
  
  
  

Education and Experience:

• High school education plus schooling in law enforcement, loss prevention or related major.
• One or more years of related experience.
• Possesses and exhibits a high degree of honesty and integrity.
• Alcohol awareness and first aid certification preferred.
• Familiarity with hospitality industry practices preferred.
  
  
  

Our Perks

• Competitive Salary
• Paid Time Off
• Medical, Dental, Vision health insurance
• Robust supplemental insurance for Life, AD&D, Pets, legal and more
• Wellness programs for mental, physical, and financial wellness
• Hotel and travel discounts
• Generous retirement/401k benefits
• Education and professional development
  
  
  

Who we are:

Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.

WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven record of accomplishment of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.

WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination based on someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

EEO m/f/d/h

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitality

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