Security Officer Patrol Coordination

Allied Universal; Lehi (UT); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer for a Full Time Patrol Access Coordination role in Lehi, Utah. You will safeguard clients across Retail/Malls and similar locations, maintaining a visible presence, supporting access control, and delivering exceptional customer service.

This position emphasizes teamwork, reliability, and community-focused security. As part of our agile team, you will patrol unarmed areas, respond to incidents, and document findings while ensuring safety and

Qualifications

• Provide customer service to clients, visitors, and employees following site policies.
• Respond to incidents calmly and escalate per procedures.
• Conduct regular and random unarmed patrols in retail areas and surrounding perimeter.
• Document incidents, irregularities, and patrol findings in accordance with site requirements.
• Communicate professionally with store personnel, customers, visitors, and local responders.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, professional manner.
• Conduct regular and random unarmed patrols throughout retail areas, entrances, parking areas, and the surrounding perimeter.
• Monitor access points and observe activity, documenting incidents and patrol findings.
• Communicate professionally with store personnel, customers, visitors, and local responders.

Skills

Customer service

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Patrol Access Coordination in Lehi, UT, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer at a retail location, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will support access control, assist visitors and team members, and provide exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: $20.05 / Hour

Job Schedule:

• Wed 11:00 PM - 07:00 AM
• Thur 11:00 PM - 07:00 AM
• Fri 10:00 PM - 06:00 AM
• Sat 10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols throughout retail areas, entrances, parking areas, and the surrounding perimeter to help deter unauthorized activity and identify potential concerns.
• Monitor access points and observe activity within the location, documenting incidents, irregularities, and patrol findings in accordance with Allied Universal and site-specific requirements.
• Communicate professionally with store personnel, customers, visitors, and local responders as needed to support a welcoming environment and security-related operations.

Minimum Requirements:

• Ability to lift up to 20 pounds is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.