Security Officer Part Time Customer Support Patrol

Allied Universal; Bethlehem (Northampton County); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Smart tools

Career growth

Financial benefits

Perks program

Job summary

Allied Universal is seeking a part-time Security Officer in Bethlehem, PA to provide exceptional customer service while maintaining site security. You will patrol, monitor access points, and respond to incidents with professionalism and integrity at a distribution facility.

The role emphasizes flexible scheduling, shift-based work, and the opportunity to learn our access control protocols, badge management, and loss prevention practices while supporting employees, visitors, and vendors.

Qualifications

• Customer service experience preferred.
• Access control/badge experience preferred.
• Loss prevention experience preferred.

Responsibilities

• Provide customer service to employees, visitors, and delivery personnel while carrying out site-specific security-related procedures and, when appropriate, emergency response activities.
• Monitor access points, verify visitor and contractor authorization, and maintain accurate entry and incident documentation.
• Respond to incidents, policy violations, and critical situations in a calm, problem-solving manner; notify appropriate site contacts and emergency services as needed.
• Conduct regular and random unarmed patrols throughout the distribution facility, parking areas, loading docks, and perimeter to help identify and report unusual activity, hazards, and property concerns.
• Support the orderly flow of inbound and outbound deliveries by observing loading areas and reporting discrepancies or unauthorized activity in accordance with site procedures.

Skills

Access control

Customer service

Loss prevention

Education

High school diploma

Job description

Allied Universal® , North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Part Time Customer Support Patrol in Bethlehem, PA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a retail distribution location, you will conduct routine patrols, monitor access points, help to deter incidents, and support a welcoming environment for employees, visitors, and vendors. You will provide outstanding customer service, communicate clearly, and respond to security-related concerns with integrity and professionalism. Join Allied Universal’s agile, reliable, innovative team, where a caring culture and teamwork put people first.

Position Type: Part Time

Pay Rate: $18.50 / Hour

1. Access Control/Badge Experience (B201)
   • Candidates must have prior experience with access control systems and badge management.
   • Emails should include specific details about the required experience and any relevant certifications.
2. Customer Service Experience (B219)
   • Candidates should possess a strong background in customer service, demonstrating effective communication and problem-solving skills.
   • Emails should highlight the importance of customer service experience and provide examples of desirable skills.
3. Loss Prevention (B210)
   • Candidates must have knowledge or experience in loss prevention strategies and practices.
   • Emails should outline the expectations for loss prevention knowledge and any relevant training or certifications.

Job Schedule

• Mon: 01:00 PM - 10:00 PM
• Sun: 01:00 PM - 10:00 PM

What You'll Do

• Provide customer service to employees, visitors, and delivery personnel while carrying out site-specific security-related procedures and, when appropriate, emergency response activities.
• Monitor access points, verify visitor and contractor authorization, and maintain accurate entry and incident documentation.
• Respond to incidents, policy violations, and critical situations in a calm, problem-solving manner; notify appropriate site contacts and emergency services as needed.
• Conduct regular and random unarmed patrols throughout the distribution facility, parking areas, loading docks, and perimeter to help identify and report unusual activity, hazards, and property concerns.
• Support the orderly flow of inbound and outbound deliveries by observing loading areas and reporting discrepancies or unauthorized activity in accordance with site procedures.

Minimum Requirements

• Customer service experience is preferred.
• Access control/badge experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.