Security Officer Part Time Customer Service Patrol

Allied Universal; Reading (Berks County); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a part-time Security Officer in Reading, PA to provide unarmed security and customer service at a utilities location. You will patrol, monitor access, and document activities while delivering professional service to employees and visitors.

The role offers a flexible schedule and opportunities to grow within a dynamic team. A high school diploma and basic computer skills are preferred, with background checks and drug screening conducted as part of the hiring process.

Qualifications

• High school diploma or equivalent required or preferred.
• Access control and badge management experience preferred.
• Customer service experience preferred.

Responsibilities

• Provide customer service to personnel, contractors, visitors and drivers per site procedures and emergencies.
• Conduct regular unarmed patrols of buildings, points of access and parking areas.
• Monitor access, verify credentials, and document activity per site rules.
• Respond to incidents and alarms calmly and coordinate with responders as needed.
• Prepare daily activity and incident reports for the Allied Universal team.

Skills

Access control experience

Computer / tablet use

Customer service experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Customer Service Patrol in Reading, PA, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a utilities location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and communicate professionally with employees and visitors. You will use technology to document observations and respond to site needs while delivering exceptional customer service. Join Allied Universal, where agility, reliability, innovation, teamwork, and integrity guide our people-first culture.

Position Type: Part Time

Pay Rate: $17.74 / Hour

• Access Control/Badge ExperienceCandidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors.

• Comfortable Using Computer or TabletCandidates must demonstrate proficiency in using computers or tablets. This includes the ability to navigate software applications, manage files, and utilize communication tools effectively.

• Customer Service ExperienceCandidates should possess a background in customer service. This includes experience in handling customer inquiries, resolving issues, and providing a positive customer experience.

Job Schedule:

DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to personnel, contractors, visitors, and/or drivers by carrying out site-specific security-related procedures, policies, and when appropriate, emergency response activities at a utility services location.
• Conduct regular and random unarmed patrols of facility buildings, access points, parking areas, perimeter areas, and critical infrastructure to help identify and report unusual conditions or unauthorized activity.
• Monitor access to assigned areas, verify credentials as directed by site procedures, and document visitor, contractor, and vehicle activity.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner; notify appropriate site contacts and emergency responders as required.
• Prepare accurate daily activity reports, incident reports, and shift documentation, and communicate relevant security-related information to the Allied Universal team and site representatives.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.