Security Officer Part Time Unarmed Patrol Customer Care

Allied Universal; Newtown (PA); On-site; USD 28,000 - 30,000; Part time

Job summary

Allied Universal, Newtown, PA, is seeking a Part Time Security Officer (Unarmed) to patrol and protect client sites while delivering exceptional customer care. The role offers a flexible schedule and the chance to use our Shift-claim platform to explore new assignments.

Responsibilities include monitoring access, responding to incidents, and maintaining clear documentation of observations. Prior experience with customer service and access control is preferred.

Qualifications

• High school diploma or GED required.
• Experience with access control/badge management preferred.
• Proficiency using computers/tablets for daily tasks expected.

Responsibilities

• Provide customer service to clients, visitors, and personnel per site policies and emergency procedures.
• Respond calmly to incidents, alarms, and critical situations following site protocols.
• Conduct regular unarmed patrols of technology-related facilities, offices, parking areas, and perimeters to deter unauthorized activity.
• Monitor access points and report maintenance concerns or incidents to supervision.
• Document patrols and incidents accurately per site procedures.

Skills

Customer service

Computer/tablet use

Access control knowledge

Education

HS Diploma

Tools

Access control systems

Job description

Job Locations

US-PA-Newtown

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Security Officer Part Time Unarmed Patrol Customer Care in Newtown, PA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control activities, and provide outstanding customer service. Use computer or tablet tools to document observations and communicate professionally with employees and visitors. Join Allied Universal's agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Part Time

Pay Rate: $20.00 / Hour

Requirements

• Proof of High School Diploma or GED (C137):
  • All candidates must provide valid documentation proving the completion of a high school diploma or General Educational Development (GED) certificate. This documentation must be submitted during the application process.
• Access Control/Badge Experience (B201):
  • Candidates should have prior experience with access control systems or badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors. Relevant experience should be detailed in the application or resume.
• Comfortable Using Computer or Tablet (B204):
  • Applicants must demonstrate proficiency in using computers or tablets for daily tasks. This includes, but is not limited to, the ability to navigate software applications, manage emails, and utilize online platforms effectively. Candidates may be required to complete a basic skills assessment during the interview process.
• Customer Service Experience (B219):
  • A background in customer service is essential for many positions within [Your Company Name]. Candidates should have experience in interacting with customers, resolving issues, and providing support. This experience should be highlighted in the application or during the interview.

Job Schedule

• Mon: 03:00 PM - 11:00 PM
• Tue: 03:00 PM - 11:00 PM

What You'll Do

• Provide customer service to clients, visitors, and personnel by carrying out security-related procedures, site‑specific policies, and emergency response activities as appropriate.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem‑solving manner, following established site protocols.
• Conduct regular and random unarmed patrols of technology‑related facilities, offices, parking areas, and perimeter locations to help to deter unauthorized activity.
• Monitor access points and report unusual conditions, maintenance concerns, and security‑related incidents to site leadership and/or Allied Universal supervision.
• Document patrol activity, incidents, and observations accurately in accordance with site‑specific reporting procedures.

Minimum Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.