Security Officer (Part-Time)

Four Seasons; San Francisco (CA); On-site; USD 40,687 - 57,948; Part time

Benefits offered by this job

401K Retirement plan

New Parental Leave

Paid holidays and sick pay

Lunch Stipend

Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

Job summary

Join Four Seasons as a Security Officer at the Private Residences in San Francisco. The role involves maintaining security and safety throughout the property, ensuring resident support, and preparing incident reports.

We seek a candidate with strong communication skills and a background in Security and Customer Service. The position is part-time with an hourly rate of $35.80, offering various benefits including a 401K plan and complimentary accommodations at Four Seasons Hotels worldwide.

Qualifications

• Must be flexible with schedule; able to work weekdays, weekends, holidays, and overtime.
• At least 1 year of Security experience required, preferably in the Hospitality field.
• Ability to utilize computer equipment and use email.

Responsibilities

• Respond to Resident support needs with high professionalism.
• Patrol building noting and correcting safety, security, and fire hazards.
• Write comprehensive incident reports and conduct thorough investigations.

Skills

Strong verbal and written communication skills

Customer satisfaction/people skills

Ability to multi-task

Fluent in English

Security experience

Customer service experience

Tools

MS Office

Access Control systems

CCTV Systems

Amadeus

Job description

Location

We invite you to start your career at the Four Seasons Private Residences at 706 Mission Street. Four Seasons is powered by the people, and we are looking for your passion to curate a luxury lifestyle for our residents. Our guiding principle on how we treat each other is the Golden Rule. We are searching for individuals with the right skills, the right attitude, a passion to provide intuitive service, and those who thrive in a team player environment.

Benefits

• Position hourly rate is $35.80
• Position is Part-Time (No minimum hours)
• 401K Retirement plan
• New Parental Leave
• Paid holidays and sick pay
• Lunch Stipend
• Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

Role Overview

The Security Officer is part of a team responsible for the security and safety measures throughout the property. The Security Department promotes and maintains every aspect of the property’s physical security and safety for guests, residents, employees, assets, and reputation 24-hours a day.

Responsibilities

• Flexible and able to work any shift, 7 days a week, and within 24 hours in a day, including weekends and holidays when required.
• Respond to Resident support needs with the highest level of timeliness, hospitality, and professionalism.
• Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards. Able to walk/run upstairs while carrying a fire extinguisher.
• Respond with urgency to all emergency conditions and events such as medical assistance / injuries, fires, power failures, floods, leaks, etc.
• Write comprehensive incident reports and conduct thorough investigations with discretion. Maintain report records, assist and follow-up on investigations.
• Share duties in Security Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Complete related duties and special projects as assigned by the Director of Security.
• Assists Resident Service Attendants/Doorman with responsibilities and duties in their absence.
• Receiving, processing, and delivery of packages/parcels for residents and building related management personnel.
• All other duties as requested by colleagues and the management team.

Qualifications

• Must be flexible with schedule; able to work weekdays, weekends, holidays, overtime, evenings, and overnight on occasion.
• Strong verbal and written communication skills.
• Strong customer satisfaction/people skills.
• Ability to multi-task in a high volume and demanding environment.
• Fluent in English, reading and writing.
• At least 1 year of Security experience required, preferably in the Hospitality field.
• At least 1 year of Customer Service experience is preferred.
• Ability to utilize computer equipment and use email; experience with MS Office, Access Control systems, CCTV Systems, Amadeus etc. is preferred.
• Must be able to work with minimal supervision and be pro-active in their approach to problem resolution.
• Well-groomed professional appearance and demeanor.

Accommodation Statement

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department at 415-633-3465.

EEO Statement

Four Seasons is an Equal Opportunity, Affi­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­professionally affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf