Part-Time Bell Attendant

Four Seasons; San Francisco (CA); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical, dental & vision

401K retirement plan with matching

Parental leave

Paid holidays and vacation

Complimentary accommodations at FourSe

Job summary

Four Seasons Private Residences in San Francisco seeks a Bell Attendant to be the first and last impression for residents. You will greet guests, handle luggage, and provide orientation to the residences while delivering warm, personalized service.

The role requires 1+ year bell/guest services experience, excellent English and interpersonal skills, and the ability to stand 8 hours and lift 50–100 lbs. A high school diploma or equivalent is required.

Qualifications

• Reading, writing, and spoken English required.
• Excellent presentation and interpersonal skills.
• Ability to multitask and maintain attention to detail.

Responsibilities

• Greet guests in lobby and assist as needed.
• Deliver and retrieve luggage, manage storage and records.
• Assist guests with hotel services, hours, and directions.
• May run errands or travel locally as required.
• Maintain hospitality standards and teamwork with staff.

Skills

English proficiency

Customer service

Multitasking

Flexible schedule

Education

High school or equivalent

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

We invite you to start your career at the Four Seasons Private Residences at 706 Mission Street. Four Seasons is powered by the people, and we are looking for your passion to curate a luxury lifestyle for our residents. Our guiding principle on how we treat each other is the Golden Rule. We are searching for individuals with the right skills, the right attitude, a passion to provide intuitive service, and those who thrive in a team player environment.

We Offer Excellent Benefits Including

• Position rate is $30.75
• Medical, dental, & vision
• 401K Retirement plan with matching
• New Parental Leave
• Paid holidays, vacation, and sick pay
• Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

About The Position

The Bell Attendant is an integral part of the Residential Services Team whose main objective is to ensure our residents are well looked after from the start. As the first and last impression of the Four Seasons Private Residences, this high profile department carries a special responsibility. The Bell Attendant is stationed at the bell stand inside the building and greets each resident by name upon arrival and departure. The Bell Attendant transports luggage to the residences for arrivals and transports luggage for departing residents to the entrance or into temporary storage. The Bell Attendant also provides arriving residents with a Four Seasons Private Residences orientation.

Essential Functions

• Greets all guests passing through lobby and offers them assistance
• Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-up
• Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• May performs errands for guests and the hotel that may require local travel off of the hotel property
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Complies with Four Seasons Work Rules and Standards of Conduct
• Works harmoniously and professionally with co-workers and supervisors

Qualifications & Experience

• Reading, writing, and oral proficiency in the English language, excellent communication skills are essential
• Must have excellent personal presentation and interpersonal skills. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area
• Must have minimum of 1+ year bell/guest services experience in a hotel environment
• Must be able to prioritize and multi-task, and have a high attention to detail
• Must be able to work a flexible schedule, including days, nights, overnight, weekends & holidays
• Physical by nature, this position requires standing for 8 hours per shift and requires candidates to have the ability to lift and push 50 – 100 lbs, respectively
• High school education or equivalent experience is required

Visa Requirements: Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

What to Expect - You Will...

• Be a champion of the Golden Rule: Do unto others as you would have them do unto you
• Be part of a cohesive team with opportunities to learn, grow and develop
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence
• Complimentary accommodation at other Four Seasons Hotels and Resorts

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: EEOC is The Law.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf