Security Officer (Part-Time)

Four Seasons Hotels Ltd; Minneapolis (MN); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Daily meals

Uniforms and uniform care

Sick pay and life insurance

Parking discounts

Parental leave pay (up to 8 weeks)

401(k) retirement plan

Discounted accommodations

Dental coverage

Job summary

Four Seasons Hotel Minneapolis seeks a Security Officer to monitor emergency and security systems, assist guests and staff, and act as a 1st responder on overnight shifts. You will respond to calls, patrol the property, and help enforce safety policies while coordinating with hotel leadership and external agencies as needed.

The role requires at least 1+ year of hotel security experience, a high school diploma (bachelor's preferred), and strong English communication.

Qualifications

• At least 1+ years of security experience, preferably within Hotels.
• High School diploma - Bachelor’s Degree preferred.
• Able to work nights, weekends, and holidays.
• Excellent verbal and written English communication.

Responsibilities

• Monitor emergency/security systems and incidents as overnight lead.
• Assist guests and employees with operational tasks and safety.
• Respond to emergency calls and support Fire Command center as needed.
• Patrol building and enforce safety, security, and fire regulations.
• Prepare incident reports and conduct investigations; liaise with law enforcement as required.

Skills

Security experience

Communication skills

Problem solving

Attention to detail

English proficiency

Education

High school diploma

Bachelor’s degree preferred

Job description

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.The Four Seasons Hotel Minneapolis seeks a Security Officer to join our talented team!Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talente d team, and we wi ll support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here .About the roleBasic Purpose: Monitors, responds and trains for emergency/security systems and incidents. Is the safety and policy leader for the overnight shift. Assists guests and employees with operational tasks. Responds as a 1 st responder trained in CPR. Answers phones and directs calls, as well as assisting with any other tasks needed on the overnight shift.What you will doAssist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations and policies as well as the departments’ rules, policies and standards.Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required .Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.Patrol building noting and correcting safety, security, and fire hazards. Able walk /run up stairs carrying a fire extinguisher.Implement all policies and procedures regarding security and safety.Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.Respond properly in any hotel emergency safety situation.Assist with Worker’s Compensation, complete reports, and maintain a health and safety.Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.Project an image of friendliness, professionalism and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.Works harmoniously and professionally with co-workers and supervisors.What you bringAt least 1+ years of security experience, preferably within HotelsHigh School diploma - Bachelors Degree Preferred.Apply an ethical approach to the outcome of situations.Strong interpersonal and relationship-building skills to work with peers, superiors and clients.Work in a safe, prudent and organized manner.Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.Reading, writing and oral proficiency in the English languageAbility to multi-task in a high volume and demanding environment.Strong problem solving skills, ability to handle difficult situations and guests.What we offerWe care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:Wage: $25. 88 per hourComprehensive health and vision insurance (Available to Full-Time employees only)*Discovery nights at Four Seasons Properties around the globe*Holiday and vacation pay (Available to Full-Time employees only)*Daily meals inspired by award-winning chefsUniforms and uniform careSick pay, disability coverage and life insurance (Available to Full-Time employees only)**Not available to On-Call employeesWe also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:Parking discountsStaff lounge and cafeteria space with city viewUp to eight weeks of parental leave pay (Available to Full-Time employees only)*Fur baby insurance401(k) retirement planDiscounted accommodations at Four Seasons properties worldwideDental coverage available at a discounted rate (Available to Full-Time employees only)**Not available to On-Call employeesLearn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:Instagram: @FSMinneapolisFacebook: https://www.facebook.com/FourSeasonsMinneapolisLinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/Learn more about who we are: We Are Four SeasonsCandidates must have valid work authorization for the U.S.Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf