Security Officer | On-call

Montage Hotels & Resorts; Baltimore (MD); On-site; USD 23,000 - 32,000; Part time

Job summary

Montage International is seeking an on-call Security Officer to safeguard guests, associates and assets. You will partner with leadership to support safety, respond to incidents, and maintain orderly operations across the property.

The role requires two to three years in security, CPR/First Aid certification, and a Guard Card. Prior luxury hotel experience is strongly preferred, with proficiency in MS Office for daily reporting and logs.

Qualifications

• High School Diploma or equivalent required, Bachelor's degree preferred.
• Minimum two to three years of Security experience.
• CPR/First Aid certified and ability to present current Guard Card.
• Luxury hotel experience strongly preferred.
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur.

Responsibilities

• Conduct interior and exterior patrols; check unsecured doors/rooms, trespassers, restricted areas, and safety hazards.
• Respond to guest and Associate calls during patrol; emergencies as a top priority.
• Draft incident reports; maintain logs such as key logs, lost and found, group resumes, contractor passes, and daily audits.
• Ensure all daily shift logs and shift pass-down logs are complete.
• View CCTV monitors and maintain surveillance of grounds.
• Conduct associate safety training and report/resolving hazards daily.
• Respond to and provide updates on all incidents as they occur.
• Know the property’s activities/events each shift; provide a professional security presence and communicate shifts from daily briefings.

Skills

Security experience

Customer service mindset

MS Office

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Security Officer | On-call

Summary

The Security Officer is an integral role in ensuring safety and security for all associates, guests and assets. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

• Conducting interior and exterior patrols throughout property; checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards
• Responding to all guest and Associate calls while on patrol, making emergencies a top priority
• Drafting incident reports and ensuring all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits
• Ensuring all daily shift logs and shift pass-down logs are complete
• Viewing CCTV monitors and keeping constant surveillance of grounds through the camera system
• Conducting associate safety training and reporting/resolving safety hazards throughout the property on a daily basis
• Responding to, communicating, following up, and providing updates on all incidents as they occur
• Having full knowledge of the property’s activities/events each shift and providing a professional security presence while focusing on customer service. Receiving and communicating all information pertaining to your shift from the daily briefings

Qualifications

• High School Diploma or equivalent required, Bachelor’s Degree preferred
• Minimum two to three years of Security experience
• CPR/First Aid certified and ability to present current Guard Card
• Luxury hotel experience strongly preferred
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

Physical Requirements

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 lbs. on a regular and continuing basis.

$20 per hour. This pay scale reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.