Security Officer I

Montage International; Peapack-Gladstone (NJ); On-site; USD 29,000 - 39,000; Full time

Job summary

Montage Hotels & Resorts is seeking a Security Officer I to perform daily Safety and Security tasks, ensuring a safe resort environment. You will patrol interior and exterior areas, respond to emergencies, assist guests, and maintain logs and security office operations to support a secure guest experience.

The role emphasizes customer service while maintaining vigilance, with responsibilities including incident reporting, CCTV monitoring, and daily briefings to ensure smooth operations across

Qualifications

• High school or equivalent education required.
• At least 1 year of Montage Security experience.

Responsibilities

• Conduct interior and exterior patrols, checking for unsecured doors, trespassers, and safety hazards.
• Respond to guest and associate calls, prioritizing emergencies.
• Assist Guests while looking for WOW opportunities and maintain security office operations.
• View CCTV monitors and supervise daily shift logs and handoffs.
• Provide incident reporting and daily safety communications to maintain a secure environment.

Education

High school diploma or equivalent

1 year Montage Security experience

Job description

Security Officer I

The Security Officer I is responsible to perform the daily tasks of the Safety and Security Department to ensure a safe and secure environment. Work to achieve the goals and objectives of the Department and the mission statement of the Resort.

Essential Functions

• Conduct interior and exterior patrols throughout Resort, checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards.
• Respond to all guest and associate calls while on patrol, making emergencies a top priority.
• Proactively assist Guests while looking for WOW opportunities.
• Maintain the security office and fire panel.
• Draft incident reports and ensure all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits.
• Ensure all Officers daily shift logs and shift pass-down logs are complete.
• View CCTV monitors and keep constant surveillance of grounds through the camera system.
• Answer phones and dispatch calls.
• Conduct security office duties in a timely manner.
• Conduct associate safety training and report/resolve safety hazards throughout the Resort on a daily basis.
• Respond to, communicate, follow up, and provide updates on all incidents as they occur.
• Have full knowledge of the Resort’s activities/events each shift and provide a professional security presence while focusing on customer service.
• Receive and communicate all information pertaining to your shift from the daily briefings.

Qualifications

• High school or equivalent education required.
• At least 1 year of Montage Security experience.

Physical Requirements

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.

The pay scale for the Security Officer position is $25/hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and may include other factors, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V.

We maintain a drug-free workplace and perform pre- employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.

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