Security Officer (Full Time) - Pendry Chicago

Montage Hotels & Resorts; Chicago (IL); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan with Company 2%

HSA/FSA options

Paid Time Off (PTO)

Job summary

Montage Hotels & Resorts in Chicago is seeking a Security Officer dedicated to protecting guests, associates and assets while maintaining a high level of service.

Responsibilities include patrols, incident reporting, log maintenance, and CCTV monitoring. CPR/First Aid and Guard Card are required, with luxury-hotel experience preferred for this role.

Qualifications

• HS diploma or equivalent required.
• 2–3 years of security experience recommended.
• CPR/First Aid certified; Guard Card preferred.
• Luxury hotel experience strongly preferred.
• Advanced skills in Word, Excel, PowerPoint, and Outlook used daily.

Responsibilities

• Conduct interior and exterior patrols; check doors and rooms.
• Respond to guest and associate calls; prioritize emergencies.
• Draft incident reports and keep logs up to date.
• Maintain daily shift logs and pass-downs.
• Monitor CCTV; provide constant surveillance of grounds.
• Provide safety training and address hazards daily.

Skills

Security experience

Attention to detail

Customer service

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

Word

Excel

PowerPoint

Outlook

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Security Officer

Summary

The Security Officer is an integral role in ensuring safety and security for all associates, guests and assets. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

Job duties include; although are not limited to:

• Conducting interior and exterior patrols throughout property; checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards
• Responding to all guest and Associate calls while on patrol, making emergencies a top priority
• Drafting incident reports and ensuring all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits
• Ensuring all daily shift logs and shift pass-down logs are complete
• Viewing CCTV monitors and keeping constant surveillance of grounds through the camera system
• Conducting associate safety training and reporting/resolving safety hazards throughout the property on a daily basis
• Responding to, communicating, following up, and providing updates on all incidents as they occur
• Having full knowledge of the property’s activities/events each shift and providing a professional security presence while focusing on customer service. Receiving and communicating all information pertaining to your shift from the daily briefings

Qualifications

• High School Diploma or equivalent required, Bachelor’s Degree preferred
• Minimum two to three years of Security experience
• CPR/First Aid certified and ability to present current Guard Card
• Luxury hotel experience strongly preferred
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

Physical Requirements

Position requires walking and giving direction most of the working day; must be able to stand and exert well‑paced mobility for up to 4 hours in length. Must be able to exert well‑paced ability to reach different outlets and other departments of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 lbs. on a regular and continuing basis.

The pay range for Security Officer is $21.50 - 22.50 hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.

We offer an excellent benefits package for this role, which includes: Medical, Dental, and Vision insurance, 401[k] retirement plan with company matching, Health Savings Account and Flexible Spending Account options, Paid Time Off (Sick Time and Vacation Time), Short- and Long-Term Disability Insurance, and hotel discounts.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre-employment substance abuse testing.