Security Officer (Full-Time)

Montage Hotels & Resorts; Healdsburg (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Montage International is seeking a Security Officer to safeguard guests and associates in a luxury hotel environment. The role emphasizes safety, incident reporting, and proactive service. Prior security experience in a luxury setting is preferred, with CPR/First Aid and Guard Card required.

The position requires vigilance, discretion, and strong communication skills to maintain Montage's high standards of service and safety.

Qualifications

• High School Diploma or equivalent required.
• Minimum two to three years of Security experience.
• CPR/First Aid certified and ability to present current Guard Card.

Responsibilities

• Conduct interior and exterior patrols of the property and check doors, restricted areas, and safety hazards.
• Respond to guest and associate calls with emergencies prioritized.
• Draft incident reports and maintain logs (key logs, lost and found, group resumes, contractor passes).
• Maintain daily shift logs and pass-down logs.
• Monitor CCTV and security surveillance across grounds.
• Provide associate safety training and resolve hazards daily.
• Communicate updates on incidents as they occur.
• Maintain knowledge of daily property activities and provide professional security presence.

Skills

CPR/First Aid

Security experience

Education

High School Diploma or equivalent

Tools

Word

Excel

PowerPoint

Outlook

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Security Officer

Summary

The Security Officer is an integral role in ensuring safety and security for all associates, guests and assets. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

• Conducting interior and exterior patrols throughout property; checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards
• Responding to all guest and Associate calls while on patrol, making emergencies a top priority
• Drafting incident reports and ensuring all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits
• Ensuring all daily shift logs and shift pass-down logs are complete
• Viewing CCTV monitors and keeping constant surveillance of grounds through the camera system
• Conducting associate safety training and reporting/resolving safety hazards throughout the property on a daily basis
• Responding to, communicating, following up, and providing updates on all incidents as they occur
• Having full knowledge of the property's activities/events each shift and providing a professional security presence while focusing on customer service. Receiving and communicating all information pertaining to your shift from the daily briefings

Qualifications

• High School Diploma or equivalent required
• Minimum two to three years of Security experience
• CPR/First Aid certified and ability to present current Guard Card
• Luxury hotel experience strongly preferred
• Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur

Physical Requirements

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 lbs. on a regular and continuing basis.

The pay scale* for this position is $23.07.

• The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.