Security Officer I - Guest Safety & Service Patrol

Caesars Entertainment Corporation; Valley Center (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Caesars Entertainment Corporation seeks a Security Officer I for Harrah's Resort Southern California in Valley Center, CA. This on-site, full-time position focuses on guest safety, high-visibility patrols, and support across departments to ensure a secure gaming environment.

Responsibilities include enforcing policies, assisting guests with lost and found, and coordinating with law enforcement when needed. The role requires 21+ age, a valid driver's license, and the ability to work any shift.

Qualifications

• High school diploma or equivalent and one year experience in a position with direct guest contact.
• Must be 21 years or older.
• Must possess excellent customer and employee relations skills.
• Must have a valid drivers license with no suspensions, DUI or more than 2 moving vehicle violations within the last 3 years.
• Must be able to successfully complete the Security Service Officer Documentation Assessment.
• Must be able to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.

Responsibilities

• Provide superior service to guests by seeking opportunities to be of service.
• Maintain highly visible patrols to ensure a safe gaming experience.
• Assure quality support to other departments so they may serve guests more effectively.
• Patrol all sections of the property to identify safety hazards and breaks in security.
• Assist guests with all lost and found.
• Enforce all company policies and procedures.
• Assist injured guests and apply first aid as necessary until professional help arrives.
• Check identification to ensure only 21+ in gaming areas.
• Escort employees with assets and sensitive keys.
• Monitor and report disturbances, crime, fire hazards, and undesirable persons.
• Complete written reports as assigned.

Skills

Customer service

Guest relations

Teamwork

Education

High school diploma or equivalent

Job description

Caesars Entertainment Corporation seeks a Security Officer I for Harrah's Resort Southern California in Valley Center, CA. This on-site, full-time position focuses on guest safety, high-visibility patrols, and support across departments to ensure a secure gaming environment.

Responsibilities include enforcing policies, assisting guests with lost and found, and coordinating with law enforcement when needed. The role requires 21+ age, a valid driver's license, and the ability to work any shift.