Guest Safety & Security Specialist (CPR-Certified)

Caesars Entertainment; California; On-site; USD 28,000 - 39,000; Full time

Job summary

Caesars Entertainment, including Harrah’s and Caesars Republic Lake Tahoe, is seeking a security-focused professional to provide superior guest service, conduct patrols, and support safety across gaming areas. This role emphasizes prompt assistance, accident investigation, and ensuring the safety of guests and staff.

Qualified candidates will have a high school diploma or equivalent, a valid driver’s license, CPR certification or the ability to obtain it within 90 days, and be at least 21 years

Qualifications

• High school graduate or equivalent preferred.
• Proven ability to maintain confidentiality of the material being handled.
• Literacy and fluency in English.
• Must have a valid Drivers’ License and clean driving record.
• Have current CPR certification or be able to obtain certification within 90 days of hire date.
• Must be 21 years of age.
• Report writing skills.
• Ability to obtain a license from the Nevada Gaming Control Board.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.

Responsibilities

• Assists guests by giving directions and answering questions in a friendly and courteous manner.
• Investigates all accidents on Harrah’s/Caesars Republic premises.
• Assists injured guests and applies first aid and/or CPR as necessary until professional help arrives.
• Checks identification of guest to ensure that only those 21 years of age and older are allowed in gaming areas.
• Patrols the parking lot and garage by car or van.
• Escorts employees with monies.
• Completes written reports as assigned.
• Controls and directs traffic as needed.
• Ensures the delivery of great customer service.
• Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision.

Skills

Confidentiality

English fluency

Driver's license

CPR certification

21 years or older

Report writing

Gaming license (NVGC)

Integrity

Policy adherence

Role model

Team member collaboration

Education

High school diploma or equivalent

Job description

Caesars Entertainment, including Harrah’s and Caesars Republic Lake Tahoe, is seeking a security-focused professional to provide superior guest service, conduct patrols, and support safety across gaming areas. This role emphasizes prompt assistance, accident investigation, and ensuring the safety of guests and staff.

Qualified candidates will have a high school diploma or equivalent, a valid driver’s license, CPR certification or the ability to obtain it within 90 days, and be at least 21 years