Security Officer - High-Interaction, Community Focus

OPS Security Group; New Castle (DE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

CPR/AED/First Aid training preferred

Job summary

OPS Security Group is looking for Enhanced Security Officers to work at the Hope Center in New Castle, DE. This role involves monitoring the property, responding to emergencies, and ensuring safety through strong communication and professional demeanor.

The ideal candidate will have a Delaware Red Card, a high school diploma, and at least 2 years of customer service experience. A calm, professional presence in high-stress situations is essential. Training in CPR/AED/First Aid is preferred.

Qualifications

• Minimum 2 years of customer service experience.
• Ability to pass background check, drug screening, and OPS training requirements.
• Reliable transportation.

Responsibilities

• Monitor property and report suspicious activity.
• Conduct walking patrols throughout the property.
• Respond to emergencies, incidents, and alarms.
• Build positive rapport with residents, staff, and visitors.

Skills

Strong communication skills

De-escalation skills

Customer service experience

Basic computer knowledge

Education

High School Diploma or GED

Valid Delaware Red Card

Job description

OPS Security Group is looking for Enhanced Security Officers to work at the Hope Center in New Castle, DE. This role involves monitoring the property, responding to emergencies, and ensuring safety through strong communication and professional demeanor.

The ideal candidate will have a Delaware Red Card, a high school diploma, and at least 2 years of customer service experience. A calm, professional presence in high-stress situations is essential. Training in CPR/AED/First Aid is preferred.