Security Officer (Harrah's Metropolis, Illinois)

Caesars Entertainment; Massac City (IL); On-site; USD 48,216,000 - 57,859,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Time Off

Education Assistance

Team Member Discounts

Job summary

Caesars Entertainment is hiring a Security Officer at Harrah's Metropolis in Metropolis, Illinois. You will protect guests and casino property while ensuring compliance with Illinois Gaming Board regulations.

This on-site role requires vigilance, customer service, and incident reporting. The position includes responsibilities such as checking IDs, maintaining surveillance, handling cash-related interactions, and guiding patrons to safety during emergencies.

Qualifications

• Must be able to pass background check.
• Must be able to stand for extended periods.
• Able to work on-site in Metropolis, IL.

Responsibilities

• Provide security and protection for guests and casino property.
• Check identification to ensure patrons are 21 years of age or older.
• Maintain visual surveillance of the Casino Cage and surrounding area.
• Handle monetary transactions between the Casino Cage and gaming tables per regulations.
• Prepare detailed reports on security incidents.
• Assist injured guests and employees until First Responders arrive.
• React promptly to disturbances at gaming tables, bars, or other areas requiring security.

Job description

Security Officer (Harrah's Metropolis, Illinois)

Metropolis, IL, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

JOB DESCRIPTION

JOB TITLE :

Security Officer

POSITION CODE:

004525

GRADE:

DEPARTMENT:

Security

REPORTS TO:

Security Supervisor

PAY TYPE:

MINIMUN AGE:

BENEFITS:

$17 Hourly

21 yrs of age

Medical, Dental, Vision, Life & Disability Insurance , 401(k), Paid Time Off, Education Assistance, Team Member Discounts

POSITION SUMMARY: Security Officers are responsible for the basic security functions for the casino area and land facilities including superior guest service.

Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.

Check identification to ensure patrons are 21 years of age or older.

Provide security and protection for guests and casino property.

Handle all monetary transactions between the Casino Cage and gaming tables in compliance with the Illinois Gaming Board Regulations and as required by Harrah’s Management.

Operate in accordance with established procedures.

Maintain visual surveillance of the Casino Cage and surrounding area.

Replace all boxes of gaming tables after the count has been completed for each shift. Drop boxes are to be taken to the Soft Count room and locked there for proper storage.

Prepare detailed reports on any security related incidents that occur in the casino area, or on land facilities.

Assist injured guests and employees until arrival of First Responders.

Be alert for suspicious persons or disturbing incidents and check for juveniles in the casino and bar areas.

Keep slot areas under close observation at all times to deter slot cheats and purse-snatchers.

React promptly to disturbances at gaming tables, bars, and any other areas where security is required.

Stand by in the Casino Cashier's Cage whenever any non-cage employees are in the cage.

Follow and observe actions of individuals suspected of illegal activities.

Notify the shift supervisor of any suspected illegal activity.

Make every attempt to keep your duties low key and confidential.

Always avoid idle conversation with other casino employees.

Perform any other duties that may be requested by the Shift Supervisor or the Security Manager.

Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior management.

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

Be mobile in all areas of the casino and land facilities.

Recognize and respond to emergency situations involving fire, smoke, hazardous chemicals and the like.

Communicate via telephone and two-way radio and wear an earpiece

Be able to lift up to 20 lbs.

Communicate verbally, with the general public, hotel guests, and employees.

Tolerate hot/cold weather conditions.

Remain on feet for extended periods of time.

Climb steps repeatedly.

MENTAL - Must be able to:

Use basic writing skills to complete reports.

Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions.

Must be able to work under stressful conditions.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.