Security Officer

Caesars Entertainment; Baltimore (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Caesars Entertainment is seeking a security professional in the Baltimore area to safeguard people and assets on the property. The role emphasizes enforcing security and safety regulations, greeting guests warmly, and maintaining a vigilant presence to ensure casino rules are followed.

The position requires the ability to work any shift, a clean grooming standard, and the capacity to handle conflicts calmly while delivering excellent service.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to work any day of the week and any shift.
• Must present a well-groomed appearance.
• Must be able to work independently.
• Must be able to sit, stand, or walk for long periods of time.
• Must be able to respond calmly and make rational decisions when handling customer and employee conflicts.
• Must possess excellent written and verbal communication skills.
• Must possess the ability to interact in a professional manner with the general public.

Responsibilities

• Enforces company security/safety regulations.
• Guards transfer of money and chips from Change Booth to Main Cage.
• Performs all security/safety related duties.
• Represents company and its property to ensure all Casino regulations are adhered to at all times.
• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guest’s wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

• Enforces company security/safety regulations.
• Guards transfer of money and chips from Change Booth to Main Cage.
• Performs all security/safety related duties.
• Represents company and its property to ensure all Casino regulations are adhered to at all times.
• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guest’s wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.

What You Will Need

• Must be 21 years of age
• Must possess a valid driver’s license
• Must be able to work any day of the week and any shift
• Must present a well-groomed appearance
• Must be able to work independently
• Must be able to sit, stand, or walk for long periods of time
• Must be able to respond calmly and make rational decisions, when handling customer and employee conflicts
• Must possess excellent written and verbal communication skills
• Must possess the ability to interact in a professional manner with the general public

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.