Security Officer Full Time Visitor Arrival Operations

Allied Universal; Los Angeles (CA); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program Discounts

Job summary

Allied Universal is seeking a front desk professional to provide courteous customer service at a commercial real estate lobby. You will greet visitors, manage access control, and support security procedures to keep tenants and staff safe.

You’ll monitor lobby activities, respond to incidents, and maintain clear visitor logs, contributing to a welcoming and secure environment for all occupants and guests.

Qualifications

• Customer service experience preferred.
• Comfort using a computer or tablet.
• Access control and badge handling experience preferred.
• Minimum 18 or 21+ for certain roles as required.

Responsibilities

• Greet visitors and direct tenants, guests, and vendors at the front desk.
• Follow site-specific security procedures and access-control protocols.
• Monitor lobby activity, cameras, alarms, and report issues per procedures.
• Respond calmly to incidents and emergencies and contact appropriate personnel.
• Maintain accurate visitor logs and incident reports for a welcoming lobby.

Skills

Customer service

Computer use

Access control

Badge experience

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Position Type: Full Time

Pay Rate: $20.10 / Hour

Job Schedule:

• Thur: 03:00 PM - 11:00 PM
• Fri: 03:00 PM - 11:00 PM
• Sat: 07:00 AM - 03:00 PM
• Sun: 07:00 AM - 03:00 PM

What You'll Do:

• Provide professional customer service at the front desk of a commercial real estate location by greeting visitors, answering inquiries, and directing tenants, guests, and vendors as appropriate.
• Carry out site-specific security-related procedures, visitor-management requirements, and access-control protocols for tenants, employees, contractors, and delivery personnel.
• Monitor lobby activity, cameras, alarms, and other assigned systems, and report unusual conditions or security-related concerns according to site procedures.
• Respond to incidents, tenant concerns, and emergency situations in a calm, courteous, problem-solving manner, contacting appropriate personnel and/or emergency responders when needed.
• Maintain accurate visitor logs, incident reports, and other required documentation while supporting a professional and welcoming lobby environment.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.