Security Officer Full Time Unarmed Patrol Customer Care

Allied Universal; Irving (TX); On-site; USD 44,450,000 - 60,138,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Irving, TX is seeking a Security Officer (Unarmed Patrol) to safeguard clients across Tech/Media/Telecom, provide excellent customer service, and document observations using on-site technology.

The role requires a high school diploma, 18+, CPR preferred; background check and drug screen; enjoy a team-oriented environment with growth opportunities and benefits.

Qualifications

• High school diploma or equivalent required.
• Background check and drug screen will be conducted.
• Ability to operate computer/tablet equipment.
• Must be 18+ for unarmed positions; 21+ for armed (if applicable).
• Guard card or license preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees while following security procedures.
• Respond to incidents, alarms, and access concerns; document observations per site procedures.
• Conduct regular patrols of facilities to deter unauthorized activity and identify concerns.
• Monitor access points and verify credentials per site procedures.
• Communicate with site contacts, first responders, and leadership about incidents and needs.

Skills

Customer service

Computer/Tablet usage

CPR certification

Education

High School diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Unarmed Patrol Customer Care in Irving, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as an Unarmed Patrol Officer supporting a dynamic technology, media, and telecommunications location. You will conduct routine patrols, maintain a visible presence to help deter incidents, monitor assigned areas, and deliver exceptional customer service and communication. Use technology to document observations and respond professionally to security-related needs while collaborating with a caring, agile, reliable, innovative team that acts with integrity.

Position Type: Full Time

Pay Rate: $18.25 / Hour

Job Schedule:

• Friday: 10:00 PM - 06:00 AM
• Saturday: 06:00 PM - 06:00 AM
• Sunday: 06:00 PM - 06:00 AM

What You’ll Do:

• Provide customer service to clients, visitors, and employees while carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, alarms, access-related concerns, and critical situations in a calm, problem-solving manner; document observations and actions taken according to site procedures.
• Conduct regular and random unarmed patrols of technology and communications facilities, office areas, parking areas, and perimeter locations to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity; verify credentials and direct individuals in accordance with site-specific access procedures.
• Communicate professionally with site contacts, first responders, and Allied Universal leadership regarding incidents, patrol findings, and operational needs.

Minimum Requirements:

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.