Security Officer Full Time Unarmed Patrol

Alliedbarton Security Services; Jonestown (Lebanon County); On-site; USD 25,000 - 29,000; Full time

Job summary

Allied Universal is seeking a Security Officer for Full Time Unarmed Patrol in Jonestown, PA. You will guard client sites across logistics and distribution settings, perform routine patrols, manage access badges, and deliver excellent customer service.

As part of a collaborative team, you will use computer or tablet devices to record observations, monitor access points, and respond calmly to incidents following site procedures. Must be at least 18 years old with a high school diploma.

Qualifications

• Experience with access control systems and badge management.
• Proficient with computers/tablets for communication and documentation.
• Background in customer service and delivering a positive client experience.

Responsibilities

• Provide customer service to clients, visitors, and employees while following site policies and safety procedures.
• Conduct routine foot and vehicle patrols throughout the distribution location and perimeter.
• Monitor access points, observe activity, and report incidents or policy violations to the appropriate personnel.
• Respond calmly to incidents and critical situations following established site procedures.
• Document patrols and observations accurately in required reports and logs.

Skills

Access control/badge experience

Computer/tablet proficiency

Customer service experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol in Jonestown, PA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As an Unarmed Patrol Officer at a logistics and distribution location, you will conduct routine patrols, maintain a visible presence to help deter incidents, support access control and badge processes, and provide outstanding customer service. You will use computer or tablet systems to document observations and communicate professionally with employees and visitors. Join Allied Universal’s agile, reliable, innovative team, where caring, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $18.50 / Hour

• Access Control/Badge Experience (B201) Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing access badges for employees and visitors.

• Comfortable Using Computer or Tablet (B204) Candidates must demonstrate proficiency in using computers or tablets. This includes basic software applications, email communication, and the ability to navigate various digital platforms relevant to the job role.

• Customer Service Experience (B219) Candidates should possess a background in customer service. This includes experience in handling customer inquiries, resolving issues, and providing a positive customer experience in a professional setting.

Job Schedule:

DayTimeMon05:00 PM - 01:00 AMTue05:00 PM - 01:00 AMWed05:00 PM - 01:00 AMThur05:00 PM - 01:00 AMFri05:00 PM - 01:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and/or employees while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols throughout the distribution location, including the building interior, loading areas, parking areas, and perimeter.
• Monitor access points, observe truck and trailer activity, and report unusual conditions, unauthorized access attempts, and/or policy violations to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures.
• Document patrols, observations, incidents, and communications accurately in required reports and logs.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.