Room Attendant (Full Time) - Pendry Chicago

Montage Hotels & Resorts; Chicago (IL); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) retirement plan

Health Savings Account

Job summary

Montage International is seeking a Room Attendant to maintain cleanliness of guest rooms and support our upscale property. You will clean and reset rooms, change linens, and assist guests while upholding our brand standards and security policies.

The role requires 1 year of housekeeping experience, a high school diploma or equivalent, and strong English communication. Join a team that values service, professionalism, and guest satisfaction.

Qualifications

• 1 year of prior room attendant or similar cleaning experience.
• High School Diploma or equivalent vocational training.
• Must be able to speak, read, write and understand English.

Responsibilities

• Clean and reset guest bedrooms and bathrooms.
• Change linens and make beds; organize and tidy rooms.
• Be courteous and helpful to guests and report guest requests.
• Complete tasks in a timely manner per housekeeping leadership.
• Perform additional duties as needed for business needs.
• Present a positive image and respond to guest needs and requests.
• Maintain confidentiality and security of guest rooms.

Skills

Guest service

Attention to detail

Communication

Education

High School Diploma

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Room Attendant

Summary

The Housekeeping Room Attendant will be responsible for performing all daily tasks associated with housekeeping duties for cleaning guest rooms. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

Essential Functions

• Cleaning and resetting guest bedroom and bathroom areas
• Changing linens, making beds, organizing collateral on tables, straightening furniture, dusting and vacuuming of rooms, emptying trash
• Being courteous and helpful to guests, including reporting any guest requests or preferences
• Completing assigned tasks in a timely manner as outlined by Housekeeping leadership team
• Performing additional duties as assigned that may be outside of the normal scope of duties based on business needs
• Promoting a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and being comfortable responding to and carrying out specific guest needs and requests
• Ensuring the confidentiality and security of all guest rooms

Qualifications

• One (1) year prior experience in similar cleaning position
• High School Diploma or equivalent vocational training
• Must be able to speak, read, write and understand English

Physical Requirements

While performing the duties of the job, the Housekeeping Room Attendant is required to stand, walk, handle or feel objects, tools, stoop, bend, kneel, crouch, crawl; talk, hear; reach with hands and arms. Occasionally required to climb or balance. The employee must regularly lift and/or move up to 25 pounds and sometimes lift and/or move up to 50 pounds. Exert physical effort in being able to clean multiple rooms per shift.

The pay range for Room Attendant is $23.95 - 24.98 hourly. The pay scale is the base hourly range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position.

We offer an excellent benefits package for this role, which includes:

• Medical, Dental, and Vision insurance
• 401[k] retirement plan with company matching
• Health Savings Account and Flexible Spending Account options
• Paid Time Off (Sick Time and Vacation Time)
• Short- and Long-Term Disability Insurance
• hotel discounts

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.