Security Officer Full Time Guest Arrival Coordinator

Allied Universal; Burbank (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

Allied Universal, a leading security and facility services company, seeks a Security Officer Full Time Guest Arrival Coordinator in Burbank, CA. You will serve clients by managing front desk operations, access control, and visitor management while ensuring a welcoming, safe environment.

The role emphasizes professionalism, incident response, and collaboration with tenants and property teams. Training, benefits, and career growth are provided in a fast-paced, service-oriented workplace.

Qualifications

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Experience with access control and badge processing is preferred.
• Experience with alarm panels is preferred.
• Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by law.
• Drug screen required where permitted by law.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and/or property management personnel by carrying out security-related procedures and site policies.
• Monitor access to the location, greet and direct visitors, verify credentials, and maintain visitor records.
• Respond to incidents and tenant concerns calmly and report as directed.
• Monitor front desk communications, cameras, alarms, and other systems; document observations and report unusual activity.
• Support a professional lobby environment and deter unauthorized access through attentive practices.

Skills

Customer service

Access control

Badge processing

Alarm panels

Background check compliance

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Guest Arrival Coordinator in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will create a welcoming first impression while supporting access control, visitor management, and security-related communications. You will help maintain a professional environment, respond to inquiries, and report concerns with integrity and care. Join Allied Universal, where agile, reliable, and innovative teams put people first and deliver exceptional service through teamwork.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

DayTimeMon12:00 AM - 08:00 AMTue12:00 AM - 08:00 AMSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or property management personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the commercial real estate location, greet and direct visitors, verify credentials as required, and maintain visitor records in accordance with site procedures.
• Respond to incidents, tenant concerns, and critical situations in a calm, problem-solving manner, notifying appropriate personnel and/or emergency responders as directed.
• Monitor front desk communications, cameras, alarms, and other assigned systems; document observations and report unusual activity in accordance with site-specific procedures.
• Support a professional and welcoming lobby environment while helping to deter unauthorized access through attentive access-control practices.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Experience with access control and badge processing is preferred.
• Experience with alarm panels is preferred.
• A Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.