Security Officer Full Time Highrise Front Desk

Allied Universal; Los Angeles (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Los Angeles, CA is looking for a Security Officer Full Time Highrise Front Desk to welcome guests, manage access, and maintain a safe, professional environment at a hotel or resort location. You will monitor the front desk, verify credentials, respond calmly to incidents, and keep accurate records of visitor activity and communications.

A minimum of 2 years security experience and a high school diploma are required; licensing per state rules may apply.

Qualifications

• Minimum 2 years of security-related experience.
• High school diploma or equivalent.
• Age: 18+ (21+ for armed roles); licensing requirements vary by state/local laws.
• Background check and drug screen required.
• Valid driver’s license only for driving positions.

Responsibilities

• Provide exceptional customer service to guests, visitors, and staff while carrying out security-related procedures, site-specific policies, and emergency response activities at a hotel and resort location.
• Monitor the front desk area, manage visitor access in accordance with site procedures, and verify credentials as required.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters to appropriate personnel when needed.
• Maintain accurate records of visitor activity, incidents, deliveries, lost-and-found items, and other front desk communications.
• Assist with directing guests and visitors, answering routine questions, and reporting unusual activity or security-related concerns.

Skills

Customer service

Access control

Security procedures

Computer literacy

Education

High school diploma or equivalent

Tools

Computer use

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Highrise Front Desk in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As a Front Desk Security Professional at a hotel or resort location, you will welcome guests and visitors, manage access control and badge processes, monitor entry activity, and provide exceptional customer service and communication. You will help maintain a secure, professional environment while representing Allied Universal’s agile, reliable, innovative, and caring culture through teamwork and integrity.

Position Type: Full Time

Pay Rate: $21.75 / Hour

Job Schedule:

• Mon 02:30 PM - 11:00 PM
• Tue 02:30 PM - 11:00 PM
• Wed 02:30 PM - 11:00 PM
• Thur 02:30 PM - 11:00 PM
• Fri 02:30 PM - 11:00 PM

What You'll Do:

• Provide exceptional customer service to guests, visitors, and staff while carrying out security-related procedures, site-specific policies, and emergency response activities at a hotel and resort location.
• Monitor the front desk area, manage visitor access in accordance with site procedures, and verify credentials as required.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters to appropriate personnel when needed.
• Maintain accurate records of visitor activity, incidents, deliveries, lost-and-found items, and other front desk communications.
• Assist with directing guests and visitors, answering routine questions, and reporting unusual activity or security-related concerns.

Minimum Requirements:

• At least 2 years of security-related experience.
• A state, county, or city-issued security-related license is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.