Security Officer Enhanced Part Time Unarmed Patrol Customer Service

Allied Universal; Burbank (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Flexible Scheduling

Career Growth

Smart Tools

Benefits Package

Job summary

Allied Universal in Burbank, CA is seeking a Security Officer Enhanced Part Time Unarmed Patrol Customer Service to provide dependable hours at an assigned site with the option to pick up extra shifts and increase earnings. Pay rate is $20.50 per hour with a schedule of DayTime Wed 10:00 PM - 06:00 AM.

This role offers part-time employment with potential to scale toward a full-time schedule, plus training, growth opportunities, and benefits.

Qualifications

• Have at least 2 years of security-related experience.
• Comfortable using a computer or tablet.
• Customer service experience is preferred.
• A guard card or license is preferred.

Responsibilities

• Provide customer service to visitors, employees, and members of the public at a government location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Respond to incidents, public inquiries, and critical situations in a calm, professional, problem-solving manner; document and report relevant information according to site procedures.
• Conduct regular and random unarmed patrols of assigned buildings, public areas, parking facilities, and perimeter areas to help deter unauthorized activity and identify potential concerns.
• Monitor access points and observe activity throughout the location, reporting unauthorized access, suspicious behavior, hazards, and maintenance concerns to appropriate personnel.
• Assist with traffic, parking, and visitor direction as assigned while maintaining a professional presence and supporting orderly operations.

Skills

Security experience

Customer service

Computer literacy

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Unarmed Patrol Customer Service in Burbank, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $20.50 / Hour

Job Schedule:

DayTimeWed10:00 PM - 06:00 AM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to visitors, employees, and members of the public at a government location by carrying out security‑related procedures, site‑specific policies, and emergency response activities as appropriate.
• Respond to incidents, public inquiries, and critical situations in a calm, professional, problem‑solving manner; document and report relevant information according to site procedures.
• Conduct regular and random unarmed patrols of assigned buildings, public areas, parking facilities, and perimeter areas to help deter unauthorized activity and identify potential concerns.
• Monitor access points and observe activity throughout the location, reporting unauthorized access, suspicious behavior, hazards, and maintenance concerns to appropriate personnel.
• Assist with traffic, parking, and visitor direction as assigned while maintaining a professional presence and supporting orderly operations.

Minimum Requirements:

• Have at least 2 years of security‑related experience.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• At this site, there are limited on‑site facilities such as portable toilets and a rustic guard shack.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full‑time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real‑time shift visibility and claiming.
• Benefits: Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance; seven holidays annually paid at time and a half, if worked; 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.