Security Officer Full Time Front Desk

Allied Universal; Los Angeles (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Allied Universal in Los Angeles, CA is seeking a Security Officer Full Time Front Desk to welcome visitors, verify access, and maintain a secure, customer-focused environment at a mall location. You will staff the front desk, monitor entry activity, issue temporary credentials, and respond calmly to incidents per established procedures while delivering professional service and teamwork.

Position Type: Full Time. Pay Rate: $20.10 / Hour.

Qualifications

• At least 6 months of security-related experience.
• Guard card or license is preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check and drug screen required by law.

Responsibilities

• Provide exceptional customer service to tenants, shoppers, visitors, and staff while carrying out site-specific security-related procedures and policies.
• Staff the front desk and serve as a professional point of contact, greeting visitors, verifying access credentials, and directing individuals to appropriate areas.
• Monitor access to the location, maintain visitor logs, issue temporary credentials as authorized, and report unusual activity to site leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Communicate professionally with mall personnel, tenants, vendors, and emergency responders, and complete accurate activity and incident documentation.

Skills

Front desk

Customer service

Access control

Communication

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Front Desk in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a retail location, you will welcome visitors, manage access control and badge processes, monitor entry activity, and provide exceptional customer service and communication. You will help maintain a professional, secure environment while representing Allied Universal’s agile, reliable, and innovative approach. Join a caring team that puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $20.10 / Hour

Job Schedule:

DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PM

What You'll Do:

• Provide exceptional customer service to tenants, shoppers, visitors, and staff while carrying out site-specific security-related procedures and policies.
• Staff the front desk and serve as a professional point of contact, greeting visitors, verifying access credentials, and directing individuals to appropriate areas.
• Monitor access to the location, maintain visitor logs, issue temporary credentials as authorized, and report unusual activity to site leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Communicate professionally with mall personnel, tenants, vendors, and emergency responders, and complete accurate activity and incident documentation.

Minimum Requirements:

• Have at least 6 months of security-related experience.
• Experience with access control and badges is preferred.
• Ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• Possession of a guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.