Security Officer Full Time Dispatch Operations

Alliedbarton Security Services; Norfolk (VA); On-site; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Officer full-time Dispatch Operations in Norfolk, VA. You will provide customer service, coordinate dispatches for alarms and incidents, and monitor security systems to ensure a safe environment for clients and staff.

The role includes shift-based daytime hours, compliance with site policies, and opportunities for career growth and health benefits. Allied Universal emphasizes integrity and a people-first culture in a dynamic setting.

Qualifications

• Provide customer service to clients, visitors, and personnel as part of security procedures.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent is required.
• Background check conducted in accordance with federal, state, and local laws.
• A drug screen will be conducted where permitted by law.
• Licensing requirements depend on state/local regulations and may be required before employment.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and personnel by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Receive, prioritize, and dispatch security-related service requests, alarms, and incident information to appropriate personnel across a telecommunications location.
• Monitor communication channels, access control activity, and alarm systems; document dispatches, incidents, and follow-up actions in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site contacts and emergency responders as needed.
• Conduct regular and random patrols of the business and perimeter as assigned; working environments and conditions may vary by location.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Guard Card/License

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Operations in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, document incidents, and help connect personnel with appropriate resources. Your professional presence and exceptional customer service will help deter security-related incidents while supporting a welcoming environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule: DayTimeTue07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMSat03:00 PM - 11:00 PMSun07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and personnel by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Receive, prioritize, and dispatch security-related service requests, alarms, and incident information to appropriate personnel across a telecommunications location.
• Monitor communication channels, access control activity, and alarm systems; document dispatches, incidents, and follow-up actions in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site contacts and emergency responders as needed.
• Conduct regular and random patrols of the business and perimeter as assigned; working environments and conditions may vary by location.

Minimum Requirements:

• A Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.